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Damon D Bell
Known Participant
September 29, 2020

P: Liquify Tool Crashes with Assertion Failed! error on all Windows systems

  • September 29, 2020
  • 51 replies
  • 13294 views

If the Liquify Tool is used between 475-500 times within the same Photoshop CC 2020 session it gives an Assertion Failed! error and crashes Photoshop.  This is very repeatable and happens on every Windows system in my testing.  I originally reported this back in version 21.2.2.  It is still happening in version 21.2.4.  I never received any reply to the prior post so not sure if anyone from Adobe saw it.

It is easy to recreate this.  Just running a 1 step action with Liquify in a batch process will always crash Photoshop with this error from 475-500 images. This only happens in CC 2020 but not CC 2019.


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51 replies

BobDPhoto
Participant
January 14, 2022

Same issue here and really affecting my workflows.  Happening with 23.1.0, C'mon Adobe ... if you're going to rollout in this subscription manner, you need to do better bug testing for a flagship software like this ...  Please let us know when you're looking at this issue.  Thanks

Participant
January 14, 2022

Ugh. I thought this was fixed! Adobe, pleeeeeeeasre patch this. This a huge impact on my volume photographer business!

Participant
January 14, 2022

This issue is affecting us as well. It definitely creates an issue in our daily business workflow when PS crashes due to this bug with every batch.

Participant
January 14, 2022

Yes, would like to see this fixed as we use this batch function as well and are currently affected. 

Participating Frequently
January 13, 2022

Hi Damon,

 

I did a mistake on my previous post here. Everything was working fine prior the installation of version 23.1.0. I know you do all that you can to solve this issue. Now we use our laptop who haven't been updated now at 23.1.0 and we have no issue we can process large batch, we just loose a lot of time due to a slower processing on the laptops.

Damon D Bell
Known Participant
January 13, 2022

Hi Daniel,

Thanks for looking into this. Let me know if there is anything at all you need from me to help troubelshoot this. This is by far the most important issue for my company right now so I can do anything you need to help test this.

Back in 2020 I made a video showing how to reproduce it with a linik in the post. However, I since remved the video on youtube. If you need me to make another video then let me know. However, I think it should be easy to reproduce in house anyway so it probably isn't needed.

Also, please keep us posted with an update when you know more. There are a bunch of my plugin users who are affected by this.  This is a pretty significant issue for them because most of my users routinely do high volume image batching and this affects 3 of my plugis for all batch operations and a 4th plugin in some circumstances. So this isssue has a very large impact to the users.

Thanks

Participating Frequently
January 13, 2022

Sorry I did a mistake on the version, the pronlem is under 23.1.0. Sorry for this error.

Dramenon
Inspiring
January 13, 2022

Thank you for filing the detailed bug @Damon D Bell 

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Dramenon
Inspiring
January 13, 2022

We are looking into it...  

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Participant
January 13, 2022

We can report seeing this issue again also. As sports photographers, we do a lot of batch processing and compositing. Thank you for bringing this to the forefront again and looking into a solution for us.