P: (macOS 27) Photoshop 2026: "There was a problem with Generator" at launch

I was seeing this error message about Generator after updating to Mac 27. This may not help anyone using generator to output there layers to individual files (jpg, gif, png), but since i don’t export layers, I went to the dropdown menu: Photoshop>Settings>Plugins and unchecked “Enable Generator.” Quit photoshop and never saw that error message again on every new app launch (same error with previous version of Photoshop which I also have loaded, same fix, same success). Now I know this is no help for those who use generator and I hope Adobe supplies a fix for this, and for anyone else seeing that error window who does not use generator, this worked to my satisfaction (for now). ;) 

Hello!
I jump on this thread since I am a HEAVY user of that feature. (Gigs of files where this is enabled to generate in realtime multiple artboards formats).

I received this message after updating to MacOS 27 on my 2021 Macbook Pro M1 Max

Do you know how I can fix it ?
Thank you very much

If you go to Apple>System Information>Software>Rosetta Software maybe you can determine what is triggering the Apple warning message about Intel support when running Photoshop 2026.

An easy way to get to System Information is to hold the Option key while clicking on the Apple menu.

​@KhaledHussinePhotography did you click on the link for more info

https://helpx.adobe.com/ie/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launching.html

System information:

• Mac: Apple M1
• macOS: 27.0 (26A428)
• Adobe Photoshop: 2026 – Version 27.10.0

Before updating macOS, I was not experiencing this Generator error.

After updating the operating system to macOS 27.0, I launched Photoshop and immediately received the following message:

“There was a problem with Generator. If the problem persists, please see:”

I have attached a screenshot of the error message.

Since this started immediately after the macOS update, I would like to know whether this is a known compatibility issue between macOS 27 / Apple Silicon and Photoshop 27.10.0, particularly the Generator component.

I also noticed that other users are reporting similar Generator issues after upgrading to macOS 27.

Could Adobe please confirm:

1. Is this a known issue with Photoshop 27.10.0 on macOS 27.0?
2. Is there currently a recommended fix specifically for Apple Silicon Macs?
3. Is Adobe working on an update to make Generator fully native/compatible with Apple Silicon and macOS 27?
4. If an official fix is planned, will it be included in an upcoming Photoshop update?

I would appreciate any information from the Photoshop team regarding the cause of this issue and the expected solution.

Thank you.

Hey, @JustCallMeDrew. Welcome to the Photoshop Community. I'll clarify this for you.

You see the pop-up because the Generator is still Intel x86_64 architecture, and the support for Apple-Silicon is arriving soon. For the time being, unchecking 'Enable Generator' from Photoshop > Settings > Plugins is a valid workaround.

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

I upgraded to macOS 27 Golden Gate yesterday and now an error message comes up when I launch Photoshop 27.9.1 saying “There was a problem with Generator...”.

When I disable “Generator” in “Settings - Plugins” the error goes away but once I enable it, the popup comes back straight away.

Any idea how to get rid of it without disabling the Generator plugins?

Hi ​@UgoM 

Thank you for your feedback. You’re right. Currently, Generator requires Rosetta 2 to run on macOS. I will update this thread once we have confirmation on the native ARM build. 

Moving your post to questions, as this is an expected behavior, not a bug. 

Thanks for your reply,

I checked the “rosetta” stuff before, and it is still OK : it is unchecked.

For the plugins, I checked the few places where it is supposed to be listed, and as you can see with the screen grabs, at one place, there is no plugin. and at the other place, there is two plugins : Camera Raw and something I didn’t know : Adobe Substance 3D Viewer (Beta) 

This is the only plugin that I can think of… but I don’t see where I could unload it.

Under the “plugin” subdirectory of Photoshop on my computer, there is no plugin, just an empty directory called Generator. 

Thanks for your time,

Gilles

Hi ​@gillesenvrac,

Thank you for reaching out. I understand the concern, seeing an "End of support for Intel-based apps" notification on a brand new M4 Mac is understandably confusing!

Photoshop runs natively on Apple Silicon, including M4. I just wanted to let you know that your version of Photoshop is not the problem. What's happening is that this notification is coming from macOS itself (not from Adobe). Starting with macOS 26.4, Apple displays a system-level alert whenever an app or any of its components, such as a plug-in, extension, or add-on, uses Rosetta (Apple's Intel translation layer).
 

The most likely cause is that you have one or more legacy plug-ins or extensions installed that still rely on Intel code. Even though Photoshop itself is fully native for Apple Silicon, an older plug-in running through Rosetta can trigger this macOS notification.
 

Here's what you can do:

• In Finder, locate the Photoshop application, press Command-I (Get Info), and look at the Kind field. It should say "Application (Universal)" or "Application (Apple silicon)." If "Open using Rosetta" is checked, uncheck it.

• Review your installed plug-ins. Older plug-ins (especially CEP-based or non-UXP plug-ins) may require Rosetta. Check with each plug-in developer to see if an Apple Silicon-native or UXP version is available.

If the notification persists even after confirming that Photoshop is not in Rosetta mode and you have no legacy plug-ins installed, please let us know; we can look into this further.
 

Best regards,
Anshul Saini