P:(macOS) Photoshop 27.3 Neural Filters downloads stuck

When you state “download Neural Filters” do you mean you have applied an effect via Neural Filters and you have a problem Saving the applied effect to an image as say a JPG?

(I've just checked on my MacBook Pro without an issue.)

Hello,
Some of the Neural Filters can no longer be used. Downloading the Neural Filters fails; even though the download of the models appears to have started, it then stops.
I updated to the latest versions on MACOS, but that didn't help either.
Reinstalling and logging in and out did not help.
Deleting the Neural Filters cache did not help either:
macOS: ~/Library/Application Support/Adobe/UXP/PluginsStorage/PHSP/[YourPhotoshopVersion]/Internal/com.adobe.nfp.gallery
I would be very grateful for any help.

Hello,
Some of the Neural Filters can no longer be used. Downloading the Neural Filters fails; even though the download of the models appears to have started, it then stops.
I updated to the latest versions on MACOS, but that didn't help either.
Reinstalling and logging in and out did not help.
Deleting the Neural Filters cache did not help either:
macOS: ~/Library/Application Support/Adobe/UXP/PluginsStorage/PHSP/[YourPhotoshopVersion]/Internal/com.adobe.nfp.gallery
I would be very grateful for any help.

Hallo,

ein Teil der Neural Filters lässt sich nicht mehr verwenden. Das Herunterladen der Neural Filters schlägt fehl, auch wenn das Herunterladen der Modelle scheinbar begonnen hat, bricht es dann ab.
Auf MACOS  jeweils auf die neusten Versionen Upgedatet, hat aber auch nicht geholfen.

Neuinstallation, An-und Abmelden hat nichtbgeholfen.

Die Löschung des Neural Filters Cache hat auch nichts gebracht:
macOS: ~/Library/Application Support/Adobe/UXP/PluginsStorage/PHSP/[YourPhotoshopVersion]/Internal/com.adobe.nfp.gallery 

Wäre sehr dankbar für Hilfe.

Neural filters will not download. The download indicator takes less than a second but no controls appear. Mac/Sequoia/PS 2026. No VPN. I have already tried throwing away the ‘com.adobe.nfp.gallery’ from the UXP folder and logging out/in to CC. 

@Noel Orridge do you any other suggestions ?

@Noel Orridge ca ne marche toujours pas pour moi ! 
your metod doesn’t work for me

Any fixes for this yet? None of these remedies mentioned worked.
My machine:
PS 25.12
PS 27.20 
Mac Mini M2 Pro
16 GB ram
OS 13.5
Internet fine, GPU compatable

Great to know that Adobe just doesn't care that it's product is complete garbage, and then it's customers are asking for a solution that it has not addressed yet in 2026 after several years. I have had nothing but problems since downloading it. First I couldn't get it to cloud sync, now the neutral filters won't download. Nothing but problems. Shouldn’t have to do some terminal/command line level coding to get your subscription based photo editing software to work properly.

Hey, @danielb74072988. Welcome to the Photoshop Community. You’ve commented on a thread from 2 years ago. Please feel free to start a new conversation with pertinent details. 

Thanks!
Sameer K

None of these worked for me. Anyone has another solution?

I’m currently using the latest version