P: (macOS Sonoma) Photoshop 2023/2024 Save for Web shows incomplete preview

@TatiPatti 

I've never seen an OS (Mac or Windows) be released without bugs!

As for security, show this to your IT, as it's new-ish and they may not be aware. Rapid Security Responses are a new type of software release for iPhone, iPad, and Mac that does security updates when needed.

https://support.apple.com/en-us/102657

Jane

@TatiPatti That's not a very smart company policy. Everybody who has been around for a while knows a new operating system will have bugs. That's bad for security! Let the dust settle, give it at least a couple of months.

If you jump on a new OS immediately, you're basically asking for trouble.

That opinion is based on the premise that it is something that can be fixed by Adobe.
But can't you think like this? .
Adobe noticed a problem with macOS during the beta test and reported it to Apple, but it may not have been fixed in time, so it was released as is.

I don't know which one is actually correct, but I think we'll just have to wait for it to be fixed.

For some of us, installing the latest iOS is a requirement from our company for security reasons, so we don't have a say. The majority of the bugs should have been figured out during the beta releases, not after the release reaches the end-user.

I am forced to upgrade to Sonoma, but at the same time I cannot do my job because the testing of the apps hasn't been performed as expected. So, yes, it is dramatic; saying otherwise it just disrespectful.

I got the bug also.
I used Macbook Pro M2 with Sonoma

Maybe enough "dittos" will get some attention. Same as others, upgrading to Sonoma 14 just before this preview problem started. 

Hola, tengo un detalle al momento de exportar para web que no me deja previsualizar ningún proyecto, lo exporta bien pero no me premite verlo antes de guardar, ¿alguien pudiera ayudarme? 

Question for everyone - is anyone using "RightFont" https://rightfontapp.com/ for font management in their Sonoma environment?

@curt.gallery In reality its easy to comprehend.

Does the issue happen with on Mac OS Ventura (the posted OS for the current Photoshop release)? No.

Did upgrading to Sonoma cause the issue? Yes.

https://helpx.adobe.com/photoshop/system-requirements.html

The Adobe team for their part has acknowledged that its an issue and hopefully will be able to address. But as others have pointed out it may also be reliant on Apple releasing an OS update that doesn't mess up the gpu.

Well in reality this is an Adobe issue which again is just hard to comprehend at this point. To use anything created in PS it then needs to be exported and often that involves closely assessing quality vs compression. Not everything can be a PNG. If you cannot see the image... I love all the new AI stuff but to ignore this as the highest priority is again baffling.