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Participant
Sep 16, 2023 3:39 PM UTC
Released

P: (macOS Sonoma) Photoshop 2023/2024 Save for Web shows incomplete preview

Have just updated to Photoshop 2024 and my save to web panel is now not displaying correctly - see screengrab.  How can I adjust it to have the full image fill the four windows?  cheers, Bob

 

 

224 replies

Participating Frequently
Oct 2, 2023 6:29 PM UTC

No, stable like I mentioned. 14.0.

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silk-m
Community Expert
Community Expert
Oct 2, 2023 6:28 PM UTC

Are you using Sonoma 14.1 (Beta) on your Mac Mini M2 Pro?

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--Susumu Iwasaki
Participating Frequently
Oct 2, 2023 5:42 PM UTC

Datapoint possibly worth noting: I have the Save for Web bug on macOS Sonoma on my M1 MacBook Air, but not on my M2 Pro Mac Mini. Both running the latest stable OS update + Photoshop 2024. 

 

On the M1 with the issue, I also noticed rectangular selection dancing ants were not showing up at one point.

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Dave Z #225
Participating Frequently
Oct 2, 2023 5:41 PM UTC

I agree, while noting that the whole point of public and private betas is so software writers can find these issues and fix them. 

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D Fosse
Community Expert
Community Expert
Oct 2, 2023 5:36 PM UTC

Given that this seems to only affect Save For Web, this is apparently Sonoma tripping over the very old SFW code.

 

So now we can only hope that "Legacy" doesn't mean completely abandoned. As @Stephen Marsh implied above, there's a very good reason people still use Save For Web: Export is unfinished. Finish the job, and we can say goodbye to SFW. Until then, I think they have a responsibility to keep it fully functional.

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Dave Z #225
Participating Frequently
Oct 2, 2023 5:04 PM UTC

Yes, but it won't fix the problem, it'll just make Photoshop faster. The only "fix" is using the export dialogue which isn't as featured, and waiting for Adobe to have a fix or to pass the buck to Apple for a fix.

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Participant
Oct 2, 2023 4:18 PM UTC

When I click "Save for Web" it only show a portion of my canvas and the color table shows up blank. I reinstalled it and even updated Photoshop and I am still have this issue. 

 

 

 

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Participant
Oct 2, 2023 5:54 PM UTC

Mine started doing the same thing.....

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Participant
Oct 2, 2023 3:58 PM UTC

still having the same issues after doing this.. should i check "Use Graphics Processor" again?

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Participant
Oct 2, 2023 2:32 PM UTC

I'm having the same issues with save for web in Ps ever since i upgraded to sonoma 14.0 but much worse! I can't see the previews and it doesn't allow me to change the settings per slice.

 

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Stephen Marsh
Community Expert
Community Expert
Oct 2, 2023 2:40 AM UTC

Regarding the elephant in the room... I think that it is important for Adobe to know and understand, WHY users "persist" in using the outdated code in Save for Web, when the new Export As feature exists.  :]

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