Known Participant

P: Median Crashing Photoshop

Forum|Forum|3 years ago
September 5, 2022
27 replies
20319 views

So I've been able to use Median before many times but now the minute I use it, Photoshop crashes and it says it's found a work around but then sends me to a vague link where I've done most if not all.

https://helpx.adobe.com/photoshop/kb/troubleshoot-crash-or-freeze.html?trackingid=W2T7JV6Q&mv=in-product&mv2=ps

M1 Ultra - 64 GB of Ram, 2TB of Storage

Photoshop 22.3.4

Mac Montery 12.4

Cintiq 22HD for my screen & Studio Display

macOS

This topic has been closed for replies.

CShubert

Community Manager

Hi all, this issue has been fixed in an upcoming release.

Thank you,

Cory

W

WScottForbesAuthor

Known Participant

Hey @Chad Rolfs the Median bug is a seperate issue - I have posted about the other one here: https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-2023-corrupting-files/idi-p/13383210

Chad Rolfs

Adobe Employee

@WScottForbes The issue you posted about on Twitter is separate from all this here, yes? Did you do a post on community.adobe.com about the corruption issue you're running into with 24.1?

J

J453

Legend

Thanks @WScottForbes I see the engineering team is looking into what's going wrong.

W

WScottForbesAuthor

Known Participant

Thank you @J453 - I sent a video to @ClaudiaR99 - it worked once (as you can see in the video) but then when I do it again it crashes. Usually even if it works, it crashes shortly after.

J

J453

Legend

@WScottForbes Ick, that's no good. I found the crash reports you sent with 24.0.1. If you can send a few more and share the video that would be helpful. I've asked the engineers to look at the new crash stacks. Thanks!

W

WScottForbesAuthor

Known Participant

@J453 It is not fixed. I just ran it and it crashed again. I have a video I can share if needed @CShubert, @ClaudiaR99

W

WScottForbesAuthor

Known Participant

@CShubert @ClaudiaR99 @J453 & @PECourtejoie - I updated the app and the problem is still occuring - same file as the one provided to you along with my action.