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P: Mouse clicks constantly getting stuck on down state (macOS)

Forum|Forum|11 years ago
December 10, 2014
45 replies
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Photoshop CC 2014, CC, and CS6 mouse click getting stuck bug in Lion, Mountain Lion, and Yosemite, but not in Mavericks.Here's a very annoying bug that has been popping up in various versions of Photoshop and OS X over the past years. I have used many tablets and computers during this time, various versions of Photoshop and OS X, yet this bug remains. The only time I never had the bug was when using Mavericks.The bug involves about every 10th click on the INTERFACE (NOT ON THE CANVAS) getting "stuck". This means that I can click on a slider, a curve point, or anything that's not on the canvas, and even after releasing the mouse/pen, the interface will think I am still clicking until I click again.Video:https://www.youtube.com/watch?v=frZvR... may be an OS X bug since it does not happen in Mavericks but it does happen in Lion, Mountain Lion and Yosemite. However, it only ever happens in Photoshop, and never in any other app. Even in Photoshop, it only ever happens on the interface and not on the canvas. I do use my Wacom Intuos 5 outside of Photoshop so I would notice every 10th click getting stuck over many years of use.Even if it is an OS X bug, it would be great if Adobe could let Apple know since Apple probably will just say it's an Adobe bug, as usual, and it will never get sorted out.MacBook Pro 15 Retina Late 2013, OS X Yosemite (10.10.1)Adobe Photoshop Version: 2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299 x64But the bug affects previous versions too, down to CS 6, but not CS 5 and before.

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Venture1Author

Known Participant

Thanks! That's good news, let me know if I can do anything to help.

J

J453

Legend

OK. One of our QE can reproduce so our engineers can look into it.

V

Venture1Author

Known Participant

Sorry! The video is now viewable, check it out.

The issue happens regardless of whether I'm using a tablet or a mouse: the best way to reproduce it is to adjust the layer opacity using the sliding method (click and drag on the word "Opacity" in the layers panel) over and over. If I do this 20 times, I will almost be guaranteed to get the mouse to stick (as if I were still holding the mouse button / pen down even though I have released it) once or twice every time.

One thing that may be quite important is that I've had this happen on my old MacBook Pro Late 2008 (that I have since sold) on Lion and Mountain Lion, and I've had it happen on our iMacs in the office with those same operating systems. The iMacs all have Wacom Intos 4 tablets and that's what we always use.

It has never happened in other apps, it has never happened in Mavericks on any of the computers, and it has never happened on the Photoshop canvas while drawing or dragging (thank God!). It only ever happens on the Photoshop interface, such as sliders, or dragging points in Curves, etc... I don't think it happens in dialog windows such as Image > Adjustments > Curves. It seems like it only happens in the palettes, but I'm not certain.

Glad to help in any other way!

J

J453

Legend

Also, your video is marked private so I can't watch it.

J

J453

Legend

And this only happens with a mouse? (No Wacom tablet being used at all)