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March 27, 2018

P: No drawing possible with Brush Tool with a pen when zoomed in

  • March 27, 2018
  • 71 replies
  • 1252 views

Hello,
I use MS Surface Pro and Surface Studio, both with a Surface Pen and both with Windows 10.

Since some days there is no more Pen-drawing possible with the brush tool on both devices (with each a single pen) in Photoshop CC.
When you zoom in once, the pen works like a hand tool but not like a brush.

The pen still works correct in MS Ink, OneNote and even in Illustrator.

This topic has been closed for replies.

71 replies

Inspiring
May 9, 2018


I pick brush to paint, zoom in and start drawing, but the only thing that happens is that the canvas moves around. When I zoom out completely, until I see the margins, only then the pen will work.
Known Participant
May 8, 2018
I don't know why my question was merged, my bug is on Mac not Windows and is a different bug entirely
May 8, 2018
This is a Microsoft problem and was fixed with the latest patch. Can't give you the KB number for it, but there's a whole bunch of fixes - the very last one refers to where they screwed up the Ink code and effectively stuffed up everyone's pens in Photoshop...
petero63016041
Participant
May 8, 2018


Okay, so this is a frustrating problem.  When I am zoomed in on an image near its edge (any of them) and am using the pen or eraser tool with an initial vertical direction, it instead acts to scroll the image up or down.  This does not occur with an initial horizontal direction to my stroke, but I have not tested it with other tools.  I have tried updated and finding out what the problem is on-line, but I could not find a similar case.  Is there a fix for this?
Inspiring
May 7, 2018


Ever since the last windows update, whenever I go to use my wacom intous art with my photoshop it will pan whenever I go to draw with my pen. It is severely hindering my work, and I hope that a fix/update/patch will come soon
Known Participant
May 7, 2018


It seems the infamous sticky key bug from a couple years ago is back for me with Driver 6.3.29-6 on Mac High Sierra 10.13.4 and latest PS build, Latest Intuos Pro.
As Wacom support tends to go, I assume it will be a battle of blame shifting between Apple and Adobe, so figured I'd post here to see if anyone else is having issues.
Inspiring
May 2, 2018


Im using Photoshop CC after like a hiatus for a few days and now when I came back to finish an artwork, my tools are acting up on files.

 

The brush tool doesnt work after i used another tool for example, using a zoom tool to zoom in, i wish to draw only for the pencil tool to drag the image around like a standard unselected stylus action. it seems to everything from new files to all the tools ( brush, zoom, crop, erase, undo action, etc).

 

It only works for the very first thing I used but after the first tool, everything else fails. for example, using the brush tool has no problems. problems  only arises when i choose a second tool.

 

 

i have done everything from updating photoshop, downloading a new driver for my wacom, resetting all tools to deleting everything and restarting. nothing works. Please help...
Known Participant
April 30, 2018
This nonsense seems to happen every few months with Microsofts' horrendous forced updates not working properly with something on my computer. These updates are becoming the bane of my tech life. If I could turn them off completely I would.
Inspiring
April 30, 2018


why does it move  I have the latest version
sorenw64146368
Known Participant
April 30, 2018


I have a notebook with touch screen. When I make selections with the pen and then use the touchscreen with my fingers to zoom and move the view, the pen does not work anymore. Instead of selecting and deselecting it moves the view around.