P: Not detecting older GPU's

Hello,

I use Windows 7 professional 64 bits, up to date.
In short: 

- GPU Radeon RX 580 series, 8 GB (so a recent card)
- Radeon software version 20.4.2, up to date (20-06-2020).
- Adobe Photoshop version (installed today 20-06-2020): 21.2.0 20200604.r.225 2020/06/04: 02a81f3015 x64

- OpenGL® Version 26.20.11000.13587

And indeed as mentioned above I can't get 3D functionalities so far.

Seems it's not just older cards
https://community.adobe.com/t5/photoshop/photoshop-cannot-use-3d-graphic-processor-disabled-amd-rx-5...
https://community.adobe.com/t5/photoshop/gpu-problem/td-p/11226293?page=1

I am with Ged on this one. If an update will only work with GPUs from a certain point (and I do understand why that might be the case) then the release notes need to make that clear .
In addition some users are having to uncheck legacy compositing to avoid redraw bugs. The legacy compositing should not be changed and that checkbox was put in place as a workaround for anyone who had issues with the new compositing.
Dave

Something  has changed sniffer does not seems to work through it doe not seem to have been changed.  Yesterday when I ran it. It produced this little info

Microsoft Windows [Version 10.0.18363.900]
(c) 2019 Microsoft Corporation. All rights reserved.

c:\>"C:\Program Files\Adobe\Adobe Photoshop 2020\sniffer"
Tester="Photoshop"
snifferStart="2020-06-17_23:00:19"
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4053
glgpu[0].GLName="Quadro K2200/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLRenderer"Quadro K2200/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
NumCLGPUs=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4294
clgpu[0].CLName="Quadro K2200"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=6.100000e+10
clgpu[0].CLCompute=392.211003
NumNativeGPUs=2
nativegpu[0].NativeName="5050:NVIDIA Quadro K2200"
nativegpu[1].NativeName="140:Microsoft Basic Render Driver"
snifferEnd="2020-06-17_23:00:21"
 

c:\>

When I ran it 10 days ago it produced this info:

c:\>"C:\Program Files\Adobe\Adobe Photoshop 2020\sniffer.exe"
Tester="Photoshop"
snifferStart="2020-06-07_09:36:18"
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="NVIDIA Quadro K2200"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="26.21.14.4274"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Quadro K2200/PCIe/SSE2"
glgpu[0].GLRendererID=5050
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_155e44d723cfc32d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_155e44d723cfc32d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_155e44d723cfc32d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_155e44d723cfc32d\nvldumdx.dll"
glgpu[0].GLDriverDate="20200313000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
gputag.GL_SHADING_LANGUAGE_VERSION=35724
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20 NVIDIA via Cg compiler"
gputag.GL_FRAGMENT_PROGRAM_ARB=34820
gputag.GL_MAX_PROGRAM_INSTRUCTIONS_ARB=34977
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
gputag.GL_MAX_TEXTURE_UNITS=34018
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
gputag.GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS=35661
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
gputag.GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS=35660
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
gputag.GL_MAX_TEXTURE_IMAGE_UNITS=34930
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
gputag.GL_MAX_DRAW_BUFFERS=34852
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gputag.GL_MAX_VERTEX_UNIFORM_COMPONENTS=35658
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
gputag.GL_MAX_FRAGMENT_UNIFORM_COMPONENTS=35657
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
gputag.GL_MAX_VARYING_FLOATS=35659
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
gputag.GL_MAX_VERTEX_ATTRIBS=34921
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gputag.AIF::OGL::GL_ARB_VERTEX_PROGRAM=69
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gputag.AIF::OGL::GL_ARB_FRAGMENT_PROGRAM=27
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gputag.AIF::OGL::GL_ARB_VERTEX_SHADER=70
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gputag.AIF::OGL::GL_ARB_FRAGMENT_SHADER=28
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gputag.AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT=81
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gputag.AIF::OGL::GL_ARB_TEXTURE_RECTANGLE=58
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gputag.AIF::OGL::GL_ARB_TEXTURE_FLOAT=53
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gputag.AIF::OGL::GL_ARB_OCCLUSION_QUERY=37
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gputag.AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT=68
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gputag.AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD=47
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
NumCLGPUs=1
clgpu[0].CLPlatformVersion="1.2 CUDA"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4096
clgpu[0].CLName="Quadro K2200"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="442.74"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=6.34106e+10
clgpu[0].CLCompute=392.14
NumNativeGPUs=0 

snifferEnd="2020-06-07_09:36:23"



So it seems today I have 

NumNativeGPUs=2

where 10 days ago I had 

NumNativeGPUs=0

How did Adobe change that 

Caetano:  "My PC is old, and I noticed that the PS doesn't recognize my GPU when I go to the Performance options."

Definitely related!

Ged Traynor: Considering the  near infinite number of possible combinations of hardware and other software on that hardware across the planet, a disclosure document to prevent someone from making a self inflicted problem with upgrade would of necessity be a near infinite sized document!   It is not reasonable for any software maker nor any other producer of anything to be expected to anticipate their end-user's particular circumstances and to prevent those end users from having this sort of experience.

Anyone who has been around electronics very long can reasonably be expected to be aware that hardware must keep pace with software without a nanny  call to make sure.

As to your comment asserting that Adobe does not do quality testing: this was not about quality. You have no insider basis to make that assertion anyway. What this is about is you, the end user, choosing not to stay current, and flaming out when that choice bites you in the hind-parts!

(In case you are wondering, I do not work for Adobe and never have.)

Well it would have been nice if Adobe mentioned that the update will affect older GPU's, it's not just the GPU issue, Adobe have caused other issues with this update as I've seen on the Adobe Photoshop forum.
Every time Adobe push out an update to fix bugs they always introduce other bugs and it's been that way for sometime now.
Quality testing is something Adobe no longer do

I think I may have a related iusse, but I don't know if it is GPU related. My PC is old, and I noticed that the PS doesn't recognize my GPU when I go to the Performance options. Going back to 21.1.3 solved the problem.

When I zoom out of the image, the quality of the visualization becomes really ugly, particularly in the 33,3% and in the 66,7% zoom size. It's almost impossible to work.

That GPU dates back to 2013. Inappropriate to claim that Adobe "broke something" when you are using outdated hardware!

I'v got same problem on Windows 10, thus I cannot use some basic features as visualising changes of size and feather of brushes. I reverted back to 21.1.3 which is working OK.