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angryf84
Inspiring
Dec 12, 2022 8:50 PM UTC
Released

P: Option key not working in/with Gradient Tool

24.1

Mac OS Ventura 13.01

While using Gradient Tool the OPTION key doesn't sample colors like the eye dropper anymore.

 

Using the previous version of PSD on the same computer works fine

 

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102 replies

gener7
Community Expert
Community Expert
Jan 6, 2023 11:58 AM UTC

It was reported Dec 12th, acknowledged by an Adobe Employee on Dec 14th.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-option-key-not-working-in-with-gradient-tool/idi-p/13415078

Updates are usually rolled out once a month and would include other fixes and security updates.

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Known Participant
Jan 6, 2023 11:37 AM UTC

However, I am pretty flabbergasted that after more than 1 month, adobe has not yet addressed this issue. 

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Known Participant
Jan 6, 2023 11:34 AM UTC

I guess not many people uses this feature regularly. If it was an issue with copy / paste, or cropping, the thread would be much, much higher...

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c.pfaffenbichler
Community Expert
Community Expert
Jan 6, 2023 11:27 AM UTC

19 votes does not seem terribly high for how long the thread already seems to be … did everybody here who is affected by the issue vote? 

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Inspiring
Jan 5, 2023 8:29 PM UTC

Thank you. I could not find the thread. Good to know they are working on it. 

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Inspiring
Jan 5, 2023 5:14 PM UTC

Hi there, I realized that the eyedropper tool is not working when I am using the gradient tool in Photoshop 2023. In prior versions, when pressing the option key while using the gradient tool the eyedropper tool would appear. Now this does not work anymore. This only happens when combining gradient tool + option key. With all other tools (brush, pencil, bucket etc plus option key… ) it works fine. It is still working in PS 2022 though. So - I guess this is a bug? Are there any solutions for this? Thank you!

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Ged_Traynor
Community Expert
Community Expert
Jan 5, 2023 5:55 PM UTC
Participating Frequently
Jan 5, 2023 3:22 PM UTC

In older Version you could simply hold Alt/Option to switch to the Eyedropper Tool and back while using the Gradient Tool. It does not work for me right now – did something change? I need it for my workflow – as I press it rather quickly, I would prefer not to use the "I" shortcut (because I have to switch back to the Gradient Tool by pressing "G" each time).

 

The spring-loaded eye dropper shortcut works fine with other tools, like the brush.

 

Photoshop 24.1.0

macOS Monterey 12.6.2

I am on a MacbookPro M1.

 

Thanks!

Simon

 

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Ged_Traynor
Community Expert
Community Expert
Jan 5, 2023 5:59 PM UTC
gener7
Community Expert
Community Expert
Jan 5, 2023 6:58 AM UTC

One more thing: Be sure Automatic updates in your Creative Cloud Desktop is turned off, otherwise it might reinstall 24.1.

 

Also keep an eye on the forums. If this is fixed, then you can upgrade to that version  e.g. 24.1.1 or 24.2

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JitenshaSW
Participant
Jan 4, 2023 10:20 PM UTC

Thank you so much for the work around suggestion of downgrading to 24.0! I reallllllllllly appreciate it!!!

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gener7
Community Expert
Community Expert
Jan 4, 2023 10:03 PM UTC

Adobe is aware of this, but if using the shortcut "I" does not work for you, downgrade from 24.1 to 24.0.1

 

Go to the Creative Cloud Desktop App, Choose Photoshop. In the three dot menu next to Open, choose "other versions"

Then 24.0.1  If it asks you if you want to keep your settings, answer Yes.

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