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daniellieske
daniellieske
Known Participant
February 20, 2020

P: Photoshop 21.1.0 Choppy Panning when "Flick Panning" is disabled (windows 10, flick panning off)

  • February 20, 2020
  • 55 replies
  • 3048 views

I've Noticed this weird behavior after the latest 21.1.0 update:

When panning, the canvas  basically refreshes only after I have stopped my panning motion, so that there's no smooth movement during panning, only the state before panning and the state after panning. Feels extremely choppy. Only if I scroll REALLY slowly - like snail speed - I see the canvas following along my motion. As soon as I accelerate to a normal panning speed, the above behavior goes into effect.

I first thought that this might be a graphics card driver issue but then I noticed that when I turn on "flick panning" in the preferences, suddenly panning is performed smoothly (but, as to be expected, with the annoying floaty overshooting motion of flick panning, that I'd like to avoid).

If someone can confirm, this might be an issue worth investigating.

 

UPDATE 20th April 2021:

 

At least two users confirmed that the Navigator window plays a role in this problem. Scaling the Navigator window or closing it completely stops the problem from occurring in those cases.

 

Apart from closing the Navigator window and activating "Flick Panning", another workaround seems to be to activate "Scroll All Windows" in the options of the Hand tool. This also stops the undesired behavior but obviously comes with potentially unwanted side effects.

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    G
    GuruStump
    Participant
    November 5, 2020

    I am having the same issue. I am using the latest release of Windows 10 Pro and Photoshop 22.0.0. I have a Logitech G502 gaming mouse, and have already set the poling rate down to 125. I have a Wacom Intuos 3 tablet, and am using the most up to date driver that is compatible with that somewhat older device. My graphics card is an Nvidia GeForce GTX 1060, and it's running 4 monitors. My main monitor has a 2560x1440. I absolutely despise flick panning as all it does, I find, it send the items I want to look at flying off the screen. I would much prefer to have it turned off, but at present, when I use the hand tool to move the canvas around, it doesn't move at all until I have stopped dragging the mouse, at which point it jumps to the end position of the drag.

    I never saw any problems with this until I updated to Photoshop 2021.

    Dabatross
    Dabatross
    Known Participant
    October 26, 2020

    Having the same issue here, windows 10 pro latest update. Using Photoshop 2021 that just released today, and with flick panning disabled the panning on the canvas is very choppy and performs horribly. I have a nvidia 1080 ti and this was working fine in photoshop 2019 and below. When PS2020 came out, the panning started being choppy and continues into this newest release.

    T
    thijswolzak2
    Known Participant
    October 13, 2020

    UPDATE: I just found out it is still not perfect. But when zoomed in to 100% or more it works perfectly. When zoomed out to 66, 50 or 33 percent there still is some lag, but it is definitely better then it was with the older Wacom driver.

    Whether it is the driver itself or some setting that has been reset duriing update or restart of the computer, is unsure.

    morris.c
    morris.c
    Participating Frequently
    October 13, 2020

    Hey, @thijs_wolzak 

    Have you tried to lowering the Polling Rate of your mouse to 125  (using G HUB)?

     

     

     

     

     

     

     

     
    T
    thijswolzak2
    Known Participant
    October 13, 2020

    Great news: I just updated my Wacom driver to 6.3.41-1  (through the Wacom Desktop Center, a small utility app on my system) and restarted my computer. I disabled "flick Panning" in the PS settings, and the problem is gone when working with the wacom pen. Strangely it is still not working well with my mouse, but I use the pen 95% of the time.

    I have checked the release notes for the driver, but no mention of this problem.

    But this makes working great again, because I hated the flick panning!

    Thijs

    T
    thijswolzak2
    Known Participant
    October 12, 2020

    Hi Daniel_Lieske,

     

    what is the status of this issue? I have exactly the same problem. I have tried changing Graphics Processor settings in PS, reinstalling PS, installing newest NVIDIA drivers (GTX 1060 6GB), different settings in Tools in PS (where the flick panning settinng is located as well). But I had no succes.

    I have a wired G500 mouse but use mainly my Wacom Intuos Pr L.

     

    Have you heard of a fix?

    morris.c
    morris.c
    Participating Frequently
    July 1, 2020
    Hello.

    I have used PS in the past few days. Here's what I found.
    It doesn't always work. Even if I set the polling rate to 125 and restart Windows, the problem persists.

    From what I understand,  I have to change Polling Rate back and forth every single time after starting Windows:
    1. Open Photoshop
    2. Launch Logitech G HUB
    3. Set polling rate from 125 to 1000 (or other) then go back to 125.
    daniellieske
    daniellieskeAuthor
    Known Participant
    June 26, 2020
    I'm using a Wacom Intuos 5 tablet in Photoshop exclusively. But I actually also have a Logitech gaming mouse connected. I experimented with the polling rate, setting it to 125, but this didn't effect the problem in Photoshop.
    J
    J453
    Legend
    June 26, 2020
    Daniel, are using a gaming mouse? if so, if you setting the polling rate to 125 does it work correctly for you?
    daniellieske
    daniellieskeAuthor
    Known Participant
    June 25, 2020
    My main monitor is set to 100% but I've got a second monitor connected on which the OS size is set to 125%. When I set the second monitor to 100%, the situation doesn't change. 

    My test is always the same: creating a new document (sized 2400x1800 px), scaling the document window to almost full screen size (on my 2560x1440 px screen), zooming 100% and panning in the document with the hand tool. Panning in version 20.0.6 is smooth, in 21.2 it's unusable slow, unless I activate flick panning.

    I really hope you get a grip on this issue. It's the main reason I'm still sticking to 20.0.6
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