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Giulio Zanni
Participant
October 26, 2021

P: Photoshop 23.0 crashes when trying to use touchscreen

  • October 26, 2021
  • 112 replies
  • 22954 views

The system automatically updated to PS 23.0. Now the PS crashes when trying to zoom in or tilt the image by hand on the touchscreen. I tried to disable the graph

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112 replies

Legend
October 26, 2021

I'm not seeing any submitted crash reports from you in our system.

 

If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html 

 

You can install the previous version 22.x (v2021) and keep the current version installed so we can continue to troubleshoot: https://helpx.adobe.com/download-install/using/install-previous-version.ug.html 

Giulio Zanni
Participant
October 26, 2021

The system automatically updated to PS 23.0. Now the PS crashes when trying to zoom in or tilt the image by hand on the touchscreen. I tried to disable the graphic card but nothing change. I need to be able to work