Skip to main content
Giulio Zanni
Participant
October 26, 2021

P: Photoshop 23.0 crashes when trying to use touchscreen

  • October 26, 2021
  • 112 replies
  • 22954 views

The system automatically updated to PS 23.0. Now the PS crashes when trying to zoom in or tilt the image by hand on the touchscreen. I tried to disable the graph

This topic has been closed for replies.

112 replies

Participant
November 1, 2021

Hello!
It seems that no matter what I do, when I want to use Wacom touch on the 2022 version of photoshop, it just crashes, disactivated graphic processor but now when I want to rotate or Zoom with my fingers, It just act like a left click.
Would love some help, I'll be using the previous version till then.

Participant
November 1, 2021

Hi folks!
l want to use PS (CC) on my Surface Pro 7. Sadly the program crashes everytime I touch the image area with my finger. E.g. choosing the tool on the left and navigating through the top menu works well with finger touch. Image drawing with the surface pen also works fine. So it seems to be only touching the image with a finger (no matter which tool selected) not working.
Anyone else? Does anybody know how I can fix this?
Thanks, best regards,
default310ifwhai1l0 🤣

Participant
October 31, 2021

Is anyone having an issue with the new updat3ed photoshop closing in the middle of working? It gives an error message and you have no choice but to click the box and it shuts down. 

Legend
October 31, 2021

You are seeing the issue in this thread - see the correct answer at the top for workarounds until an update is released.

Known Participant
October 30, 2021

Although the workaround for renaming the Spaces folder fixes the issue for me, I am sure all the other people who haven't bothered to find this thread would appreciate an official fix ASAP from Adobe via a CC update.

Participant
October 30, 2021

Same issue here. Looking forward to a fix.

WizWorldLIVE
Inspiring
October 30, 2021

The workaround works for me, which is great!

In fact...PS seems to be working just fine without this "Spaces" plugin. What does it do? Can I just keep it disabled forever, reduce the PS resource load?

KimberlyPek
Known Participant
October 29, 2021

I am having the same issue. I redownloaded the previous version for now. Exact issue. 😞 Will they be coming out with an update soon? 😞 

emtea
Participant
October 29, 2021

Thsi fix does work for me.

Participating Frequently
October 29, 2021

The fix has already been posted here.

Participant
October 29, 2021

I'm having the exact same issue and it's crashed multiple times. Is there a fix yet for this?