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Participant
February 2, 2022

P: Photoshop 23.2.2 Can't open/update vector smart object in Illustrator

  • February 2, 2022
  • 191 replies
  • 58312 views

Just today, I updated to macOS Monterey and now I am having problems opening vector smart objects in Photoshop files. If Illustrator is closed, when I double click the smart object (or choose edit contents) Illustrator will launch but the file will not open. 

If Illustrator is open and I try to open the smart object, I get a Mac error window that says "The application "Adobe Illustrator 2022" can't be opened" with a -1703 error code. 

I'm using Photoshop 23.2.1 and Illustrator 26.0.3, which I went back to after seeing the problem first occur in 26.1. 

The computer is iMac Retina 5K, 27-inch 2019  |  3.6 GHz 8-Core Intel Core i9  |  macOS Monterey 12.3

Thanks in advance

191 replies

Participant
March 31, 2022

yes it still is saying up to date with 12.3

jane-e
Community Expert
Community Expert
March 31, 2022

 

quote

@DavidLloydImageworks said:

"Has anyone seen this update in the wild yet? "

 

Did you look in Apple menu > System Prefs > Software Update?

https://www.macworld.com/article/628371/macos-monterey-12-3-1-big-fixes-security-updates.html

 

Jane

 

Participant
March 31, 2022

How long before 12.3.1 is available for everybody? its not available for me yet?

DavidLloydImageworks
Inspiring
March 31, 2022

Thanks Jeffrey, this has been driving me crazy. I didn't realize how much I relied on smart object until they would not open. this is an issue from photoshop and dimensios for me.

 

Has anyone seen this update in the wild yet? 

jane-e
Community Expert
Community Expert
March 31, 2022

 

@J453 said:

This should be resolved in macOS 12.3.1 that just went out. 

 

Thank you for reporting the fix from Apple, Jeffrey. Seventeen days for them to fix this is impressive!

 

~ Jane

Legend
March 31, 2022

This should be resolved in macOS 12.3.1 that just went out.

Participating Frequently
March 31, 2022

Même problème, exactement. J'ai résolu provisoirement en cochant "ajouter à ma biliothèque actuelle" lors de la conversion en objet dynamique. Entre ça et la disparution des icones des fichiers eps… Apple commence vraiment à nous gonfler sévère !

oekin
Participant
March 31, 2022

March will end and there is still no information about this problem. very interesting indeed.

Jakub Kasparek
Participating Frequently
March 31, 2022

Jakub Kasparek
Participating Frequently
March 31, 2022

Same issue now. Totaly ruined my workflow 😞