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Participant
Feb 2, 2022 9:02 PM UTC
Released

P: Photoshop 23.2.2 Can't open/update vector smart object in Illustrator

Just today, I updated to macOS Monterey and now I am having problems opening vector smart objects in Photoshop files. If Illustrator is closed, when I double click the smart object (or choose edit contents) Illustrator will launch but the file will not open. 

If Illustrator is open and I try to open the smart object, I get a Mac error window that says "The application "Adobe Illustrator 2022" can't be opened" with a -1703 error code. 

I'm using Photoshop 23.2.1 and Illustrator 26.0.3, which I went back to after seeing the problem first occur in 26.1. 

The computer is iMac Retina 5K, 27-inch 2019  |  3.6 GHz 8-Core Intel Core i9  |  macOS Monterey 12.3

Thanks in advance

234 replies

Participant
Mar 31, 2022 7:40 PM UTC

yes it still is saying up to date with 12.3

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jane-e
Community Expert
Community Expert
Mar 31, 2022 7:21 PM UTC

 

quote

@DavidLloydImageworks said:

"Has anyone seen this update in the wild yet? "

 

Did you look in Apple menu > System Prefs > Software Update?

https://www.macworld.com/article/628371/macos-monterey-12-3-1-big-fixes-security-updates.html

 

Jane

 

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Participant
Mar 31, 2022 7:16 PM UTC

How long before 12.3.1 is available for everybody? its not available for me yet?

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DavidLloydImageworks
Inspiring
Mar 31, 2022 6:02 PM UTC

Thanks Jeffrey, this has been driving me crazy. I didn't realize how much I relied on smart object until they would not open. this is an issue from photoshop and dimensios for me.

 

Has anyone seen this update in the wild yet? 

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jane-e
Community Expert
Community Expert
Mar 31, 2022 5:48 PM UTC

 

@J453 said:

This should be resolved in macOS 12.3.1 that just went out. 

 

Thank you for reporting the fix from Apple, Jeffrey. Seventeen days for them to fix this is impressive!

 

~ Jane

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Legend
Mar 31, 2022 5:34 PM UTC

This should be resolved in macOS 12.3.1 that just went out.

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Participating Frequently
Mar 31, 2022 4:44 PM UTC

Même problème, exactement. J'ai résolu provisoirement en cochant "ajouter à ma biliothèque actuelle" lors de la conversion en objet dynamique. Entre ça et la disparution des icones des fichiers eps… Apple commence vraiment à nous gonfler sévère !

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oekin
Participant
Mar 31, 2022 11:40 AM UTC

March will end and there is still no information about this problem. very interesting indeed.

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Jakub Kasparek
Participating Frequently
Mar 31, 2022 9:30 AM UTC

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Jakub Kasparek
Participating Frequently
Mar 31, 2022 9:12 AM UTC

Same issue now. Totaly ruined my workflow 😞 

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