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P: Photoshop 23.3 opens images with everything in white color.

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Hey!

Just updated my Photoshop to 23.3 version. And when I'm trying to open any RGB file - it opens with all layers colored in white color. Seems like RGB is not active at all.

IF I transfer it into CMYK - all good.

Windows 10 Home.

Below is the print screen of RGB file turned into CMYK. Cuz I was unable even to make a printscreen in RGB.

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J

Jomak1

Participating Frequently

I've struck this problem for the first time when creating a composite in photoshop.

I open my images and start making selections from them to copy and paste the selection to my background image.

When I paste onto my background image the selection appears as a grey layer on the screen.

My research show possible causes are: (i) I'm not working in sRGB. But on checking Image/Mode - RGB is ticked; or (ii) its because I've altered my channels. On checking all RGB channels are eyeballed and reinforced with a Ctrl + 2; or (iii) the graphics processor is unchecked. I looked in Preference/Performance and it is ticked

Anyone had this issue before and know how to deal with it?

Cheers

John

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Kevin Stohlmeyer

Community Expert

What version of Photoshop and OS are you running?

Why do you have Graphics Processor unchecked? What graphics card(s) do you have?

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J

Jomak1

Participating Frequently

Hi

Adobe Photoshop Version: 23.3.0 20220405.r.394 3413e05 x64

Windows 10

The graphics processor is checked.

Cheers
John

--
*John Kelly LRPS CPAGB*
[Links removed by moderator]

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JP DELVALLE

Participant

Ouverture de nouveaux calques impossible depuis cinq jours et la mise à jour V23.3 !!!!!

Aucuns problèmes avant la mise à jour.

Bug catastrophique .... La création de tout nouveau calque éfface la vision y compris du calque de fond !!!

C'est aussi le cas à l'ouverture d'un PSD de 27 calques entammé la semaine dernière.... Impossible de travailler !

Nota je suis utilisateur de photoshop depuis la version 3 et utilise fréquament des fichiers d'une centaine de calques !....

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phil180

Inspiring

Open: Preferences/Performance/Advanced/then uncheck GPU BOX and restart
Photoshop…--
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phil180

Inspiring

Drop down open: Preferences/Performance/Advanced/ then uncheck GPU BOX--
and reopen Photoshop
Sent from Gmail Mobile

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phil180

Inspiring

Open: Preferences/performance/advanced/untick GPU BOX --
Sent from Gmail Mobile

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phil180

Inspiring

Left drop down: Preferences/Performance/Advanced Settings/then untick USP
(or similar letters) box/…re open Photoshop--
Sent from Gmail Mobile

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L

Linda Pradetto

Inspiring

They changed things up with this last update, messed a lot of people up.
Go to preferences, performance and Advanced Setting under the Graphics
Processor Settings and untick GPU composting. That should take care of it.

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J

Jutz_71

Participant

Today I opened photoshop as always but I cant use any brush, when I paint nothing appears on the canvas but I see I'm painting beacuse is in the navigator, then when I disable the background layer I see the strokes I did but surrounded by a glitchy transparent efect.

I also reset the tools and reinstalled all the program but is still buggy

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davescm

Community Expert

The latest version has put more of the compositing workload onto the GPU rather than the CPU. That is good news as it should help performance with the larger image files we use these days. However, it could expose existing bugs in GPU hardware or drivers.
You can try going to Preferences > Performance > GPU Settings >Advanced and unchecking GPU Compositing. Then close and restart Photoshop.

If that helps, try updating your GPU drivers to the latest versions designed for creative work (e.g NVidia release Studio drivers) and when updating use the clean install option. Once done you can try rechecking the GPU compositing option and restarting Photoshop.

Dave

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