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Known Participant
October 25, 2025

P: Photoshop 27 neural filter skin smoothing We've temporarily disable this feature because of error

  • October 25, 2025
  • 58 replies
  • 5137 views

Tried to use this feature today (worked fin in previous version of PS) and today, after upgrading to ver 27, I get the "We've temporarily disable this feature because of an error" message. Of course I don't know what that error is, but pretty sure it's an error. 

 

Running Windows 11 25H2 build 26200.7019

AMD Ryzen 7 7000
AMD 6600X 8G (latest drivers)

58 replies

jimm7497115
Inspiring
May 8, 2026

Yeah, I’m sick of this error. It used to be good for fixing eyes even if it did get the colour wrong sometimes, but it hasn’t worked in a bout a year for me. 

emirhan_4886
Participant
May 6, 2026

I’m still getting the same error and I haven’t been able to fix it. Please help me, this issue has been blocking my work for the last 2 days.

emirhan_4886
Participant
May 6, 2026
 

“I get the error: ‘We temporarily disabled this filter due to an error’ when using Neural Filters in Photoshop. I already tried restarting Photoshop, but the problem continues. Does anyone know how to fix this?”

defaultg0gmpzbjvwnw
Participant
May 4, 2026

4 years later, same issue still exists… running an rtx5090 here with the latest drivers… Same issue.
Why the hell do we pay every month for software that's clearly under par.

Christianoandrew69
Participant
January 30, 2026

They will not do anything about it even if their plan is overpriced. I seggest we use Afnity by canva since it free and 90 percent like photoshop. This is my last subscription, I think I will consider crack or affinity

 

jimm7497115
Inspiring
May 8, 2026

I would download it from the Microsoft Store, I got a warning from my computer. You’re given, I think, four options from Canva, none of which made sense other than I assume they were asking if I had Windows personal or business. I’ve never heard of Affinity so I deleted it straight away when I got the warning. 

Participating Frequently
November 21, 2025

Adobe is more focused on selling AI credit and Firefly plans , They are just discouraging users ability to edit locally 

josw550060
Participant
November 20, 2025

Today (Nov 20th) the same error message in PS 27.1 (Neural Filters, Skin Smoothing). Works fine in version PS 26.11.2.

TerryGee
Participant
November 20, 2025

I'm relatively new to this community but this is the third time I have posted on this thread about the disablement of the Face Skin Smoothing in Neural Filters for the last 2 Beta updates.

What I want to know is whether anyone at Adobe is reading these and is going to respond because at the moment it feels like we are all just talking to thin air (and each other). When will Adobe tell us what is going on? 

 

Am I even in the right place to get a response or is this just a chat forum? Is there a way to raise a fault ticket?

Ged_Traynor
Community Expert
Community Expert
November 20, 2025

@Srishti Bali still not fixed in version 27.1

onazole
Inspiring
November 20, 2025

27.1 Update, and two Neural Filters still does not working.