Known Participant

P: Photoshop 27 neural filter skin smoothing We've temporarily disable this feature because of error

Forum|Forum|8 months ago
October 25, 2025
61 replies
5500 views

Tried to use this feature today (worked fin in previous version of PS) and today, after upgrading to ver 27, I get the "We've temporarily disable this feature because of an error" message. Of course I don't know what that error is, but pretty sure it's an error.

Running Windows 11 25H2 build 26200.7019

AMD Ryzen 7 7000
AMD 6600X 8G (latest drivers)

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dans97083364

Participant

Still displaying the error on 27

on 26.11 the neural filters window is just blank 😞

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Edmund_Bruckm�ller2029

Participant

Der neurale Filter Hautglättung funktioniert nicht ? aufrund eines Fehlers ?????
Alle anderen neuralen Filter funktionieren !

Windows 11 mit 64 GB , Intel 9 Prozessor uptodate !

Habe den Filter gelöscht bei C: Benutzer Appdata ...........

um den Filter nochmals herunterzuladen.

leider die gleiche Fehlermeldung

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Edmund_Bruckm�ller2029

Participant

The neural filter skin smoothing does not work ? due to an error ?????
All other neural filters work !

Windows 11 with 64 GB , Intel 9 processor uptodate !

Deleted the filter at C: User Appdata ...........

to download the filter again.

unfortunately the same error message

dianamramirez1111

Participant

Same issue. Any idea when it will be corrected?

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Nicole265241213snk

Participating Frequently

@Ashish26726394wfn9 I did that and it only shows two recent updates, when I have been using PS beta for awhile now. It won't scroll down or anything to show more.

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paoloc46281409

Participant

perchè non funziona il filtro pelle liscia ?

Ged_Traynor

Community Expert

@paoloc46281409 I assume you're using Photoshop version 27.0, if so it's a known issue

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-27-neural-filter-skin-smoothing-we-ve-temporarily-disable-this-feature-because-of-error/idc-p/15575415

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Ashish26726394wfn9

Participating Frequently

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Nicole265241213snk

Participating Frequently

how do I get back to 26.11? The only previous versions showing are 27.0 and 27.01.

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Ashish26726394wfn9

Participating Frequently

[image: image.png]
*Regards *
*Ashish Nigam*

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AlfaKhan

Known Participant

What is curious is that Lightroom Mobile has just informed me it now features ths "Skin Smoothing" function, whereas it still does not wok in my Lightroom Classic. Bummer...

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STR25

Participant

Tried in both versions 26 and 27, smoothing filter is still disabled for me.

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AlfaKhan

Known Participant

I would like to make this perfectly clear, because others seem to have a different experience. In my case, the filter was already not working in the previous PS version.

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Dimitra33087711p31v

Participant

in my case it was working fine

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