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BDRANEY
Participating Frequently
January 23, 2018

P: Photoshop CC 19.1 - UI doubled in size (Win 10)

  • January 23, 2018
  • 96 replies
  • 1503 views

Hello. My entire Photoshop layout has doubled in size with this new update; it looks like it's in Windows Safe Mode. Is there a way to fix this? I am currently uninstalling and re-downloading the previous version because my eyes were melting from the bloated interface.Note: This conversation was created from a reply on: Photoshop CC 2018 (19.1) update now available.

96 replies

Inspiring
July 20, 2018
Yeah I fixed the pen sensitivity a while ago. No biggie. The main issue is the ui scaling, would like to hear a good fix for that.
Inspiring
July 19, 2018
They won't fix it as in their infinite wisdom they think this is solution. Despite what all their customers think. Totally pissed off with Adobe I'd jump ship if I could easily.
Hannah Nicollet
Community Manager
Community Manager
July 19, 2018
Hi Matthew,

Are you using a Wacom? Something that might be worth a test would be to go back to the previous Wacom driver. Some users reported that going back to the previous Wacom driver (6.3.27-2) fixed some pen issues. If you decide to try it I would be curious to hear how it goes.

Thanks,
Hannah
Inspiring
July 19, 2018
I've been having this issue recently. My version of photoshop was 1.9, because I've heard of people having this issue before, but I had to update after the pen sensitivity stopped working.

I had the resolution set to 1980x120 (recommended) and the scale as 150%. After I updated it looked like this:


After a lot of back and forth with the Customer Care I manged to find a workaround, which meant me having to set the resolution to 1600x900 and the scale to 100%. Which looks like this:


It works, but it's not ideal, because of how small it looks on my kinda small laptop screen. Hopefully reigniting this thread can get some update on fixing this issue
Inspiring
July 8, 2018
Well said Mel! Hannah this implementation is just utter bollocks. Linking Photoshop UI scaling with Windows just doesn't work. Thats my feedback! Why can't Adobe just get this sorted? In fact I'm seriously considering quitting Adobe CC if you don't. It's just not good enough. All your other apps you've got working fine but Photoshop your main app is left with this sub standard implementation. If this implementation was that good why don't all your apps use it? #jokers
Inspiring
July 8, 2018
Hannah, why do you just keep repeating the same thing? It's not helping.  I want to fix the distortion on a photo, but my lens correction panel is too large and I'm not able to see the bottom of the pane.  I have tried everything to fix this but nothing works.  Scaling down the UI, or changing anything in the display settings.. No other programs have these issues with scaling.  Only photoshop, which is extremely annoying because it's something we pay for monthly.  For the love of god, just fix it!
Inspiring
February 28, 2018
I'm having the same issue. For me the Photoshop UI is massive and the GUI fine. If I adjust Windows scaling then Photoshop is back to normal, but the GUI is teeny tiny. I'm going back to 19.0 until a fix is in place that means users can scale the UI in Photoshop.
Participant
February 28, 2018
I'm having the same problem-- I had to switch back to 19.0 because none of the scaling options in Windows or PS are making the interface look like the attached image. I'm sure that the new functionality is helpful for some people, but it seems like that for most of us, it was better in 19.0. It would be great to have an option for legacy scaling so that we can get new features/ bug fixes without sacrificing our workflows.



From Windows:
Screen Resolution: 3840 x 2160
Scaling: 250% (Recommended)

Thanks!
Participant
February 26, 2018
with the normal scaling - where the UI scaling built-in photoshop actually works.
Inspiring
February 26, 2018
When you say back as it should be what do you mean? its never worked in my view.