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BDRANEY
Participating Frequently
January 23, 2018
Open for Voting

P: Photoshop CC 19.1 - UI doubled in size (Win 10)

Hello. My entire Photoshop layout has doubled in size with this new update; it looks like it's in Windows Safe Mode. Is there a way to fix this? I am currently uninstalling and re-downloading the previous version because my eyes were melting from the bloated interface.Note: This conversation was created from a reply on: Photoshop CC 2018 (19.1) update now available.

96 replies

Inspiring
January 24, 2018
I ́m also with that problem. 
Too sad to know that this is the normal behavior of Photoshop right now. 
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Ahmad Sekmani
Participant
January 24, 2018
Hello
I also have the same problem completely
Is there any solution?
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Participating Frequently
January 23, 2018
I have been in contact with your colleague. I understood that what I see, is the correct behavior of version 19.1. However, that means that in future updates, I would like to see the possibility to scale the UI of Photoshop down. 

Update: for now I went back to the previous version of Photoshop, as this new UI scaling does not look proper to me. Unfortunately, this is the first time ever that I am not happy with a Photoshop update.
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Hannah Nicollet
Community Manager
Community Manager
January 23, 2018
Thanks Benny. You and Martin have been very helpful. If you add screenshots I'll add yours to the case also.

~Hannah
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BDRANEY
BDRANEYAuthor
Participating Frequently
January 23, 2018
I can give screenshots tomorrow if needed, but it looks the same as Martins.
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Hannah Nicollet
Community Manager
Community Manager
January 23, 2018
I added your screenshots to the case, Martin. Thanks for including those.
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Participating Frequently
January 23, 2018
Here a screenshot of how it looked with the previous version of Photoshop (19.0.1):


And here a screenshot of how it looks with Photoshop 19.1:
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BDRANEY
BDRANEYAuthor
Participating Frequently
January 23, 2018
For me it's:
- The scaling factor is 125%
- I use two monitors. 
(Left monitor: 125%)
(Right monitor: 100%)
- The OS version is 10.0.16299.192
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Participating Frequently
January 23, 2018
So for me it's as follows:
- The scaling factor is 125%
- I use one monitor
- The OS version is 10.0.16299.192
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Hannah Nicollet
Community Manager
Community Manager
January 23, 2018
Just a few more questions: 

1. What is your scale factor set to? --- Right click on the desktop, go to Display Settings >  Display and then under Scale and Layout what is that set to? 

2. How many monitors do you have and what is the scale factor of each?

3. Can you give us the version number of your OS? --- go to the magnifying glass (to the right of the window on your task bar), type "Command" and hit enter and then in the terminal window type "ver" and hit enter and it will bring up your current version.

Thanks!!! 
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