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P: Photoshop CC 25.9 (non-beta) Error: 0xc0000142

Forum|Forum|4 years ago
March 3, 2021
71 replies
68205 views

Hi,

I've noticed that there has been an isssue reported with Photoshop CC 25.9 (beta) here about Photoshop failing to start with error 000142.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-beta-v-25-9-cannot-be-started/m-p/14591455?search-action-id=547761064070&search-result-uid=14591455

However, it looks like this is now occurring on the released version of 25.9.

Photoshop auto-updated itself today (was working fine before), and I now get the same error 000142 when I try and start it. This is NOT a Photoshop beta version.

This is on Windows 10. CPU is a 14 year old Intel core i7.

I know it's old.... but it's been working fine with no issues 🙂

Is this no longer supported?

If that is the case, why did the auto-updater allow Photoshop to update?

Am I going to need to downgrade back to the previous version or is this issue going to be fixed?

Seems very strange that if Adobe knew of this issue that v25.9 would be released without fixing it.

If I do need to downgrade, how do I do that? I can't see a way to select a version to install.

Thank you for your help

Liz

Windows

This topic has been closed for replies.

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Danielle Arms

Participant

this fixed my error! I was ready to throw my comp out the window (:

I

Ismael34862932ini6

Participant

Ese no es el problema. De hecho, yo estoy funcionando perfectamente con la estable 25.7 y con la beta 25.12 en un equipo Intel i7 de hace más de 10 años. En cambio, la estable 25.9 no se ejecuta en mi equipo. Cuál es el problema o motivo para que funcionen unas versiones posteriores y otras no lo hagan, es todo un misterio

I

iiivaxelviii

Participant

As of the most recent update. I can no longer open photoshop. I now get the message:application was unable to start correcty 0xc0000142
Everything is up to date. I can only assume it is because i cannot upgrade to windows 11 (i have an older motherboard). Or that adobe has chosen to no longer work with my CPU. Is anyone else having this issue or has found a resolution that doesn't involve needing a new CPU just to run photoshop? Illustrator and After Effects runs fine.

Ged_Traynor

Community Expert

@iiivaxelviii "Is anyone else having this issue" yes!

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc0000142/idi-p/14628496

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Amir38580797sell

Participant

Uninstall photoshop 25.9 and install previous version using link below. When prompted pick version 25.7 (or later if you prefer)

https://adobe.ly/2wH0JjE

A

Amir38425444gk8s

Participant

Thank you nikunj.m for your solution, At last someone came up with a solution without all the nonsense about what is wrong with the nasty customer. The solution is to roll back to version 25.7 and the error dissapears. Bugger v25.9. Use the suggestion by nikunj which step by step gives you the solution:

Please try rolling back to the previous version of Photoshop (21.25) using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

L

Lumigraphics

Legend

The solution is going to be a new computer. Adobe will likely fix their compile targets in the next release to fix this, but its a shot across your bow. You probably can't run Windows 11, either.

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Roneel30642825s7wn

Participant

I see this multiple times of the new update of Photoshop version.

I'm saying this is this new version is nothing working. Photoshop is not working and i need help or anything to have better information of sloving this issue.

I have tryed using Adobe Creative Cleaner but it didn't work at all.

So i'm here to say i need help to solve this error problem. It's p*ssing me off that i can't opened Photoshop that i used too.

For the record i'm using a Windows Laptop a type Aspire A314-35. So i need some help because i'm this close off giving up. I tried multiple methods of getting rid of this Appilcation Error. But nothing never changed.

So please help me to solve this issue.

Ged_Traynor

Community Expert

@Roneel30642825s7wn the issue is related to your CPU

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc000014...

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Roneel30642825s7wn

Participant

Yes. The new update for the Photoshop won't opened.

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PIERRICK38439822f8b7

Participant

Bonjour, Photoshop ne démarre pas, message d'erreur aussitot 0xc0000142. J'ai supprimer ma version et enregistrer la derniere mise a jour, rien ne change. Mise a jour de windows 10, rien ne change. La version betha fonctionne correctement. Quand une mise a jour sera a disposition pour reparer le probleme. Merci

Ged_Traynor

Community Expert

@PIERRICK38439822f8b7 nobody here can tell you when Adobe will release bug fixes/updates, the issue has already been reported here

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc0000142/idi-p/14628496

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Alpha38169893szkq

Participant

Hi everyone,

I recently installed Adobe Photoshop through the Adobe Creative Cloud platform, but I'm encountering an issue when I try to launch the application. I receive the following error message:

"photoshop.exe - Application Error. The application was unable to start correctly (0xc0000142)."

My system configuration is as follows:

Model: HP Z600
Processors: Dual Xeon E5620
RAM: 20GB DDR3
Storage: 256GB SSD
Operating System: Windows 10

I have tried reinstalling Photoshop and restarting my computer, but the issue persists. Any suggestions on how to resolve this would be greatly appreciated.

Thanks in advance!

M

Mariano98A5

Participant

Entiendo que la versión de Photoshop que instalaste es la última.
Yo también tuve ese problema hasta que instalé la versión 25,7 ahora me v
perfecto

M

METAVTA

Participant

Hi, i wanted to know why i can't open Photoshop, i bought it today and everything seem to be okay but once i tried to open that error appeared on my screen.
I did a research and that appears to be "not matching the system requirements" as it "requires" a proccessor with SSE 4.2, but i searched which SSE version i have on my proccessor and it says SSE 4.1/4.2 so i'm confused... Should i use an older version? If the answer is "Yes", which one?

CPU: Intel G3260 3.3Ghz
RAM: 8gb 1600Mhz
GPU: RX550 4GB GDDR5

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