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Participant
April 14, 2022

P: Photoshop creates a gude log while working with files

  • April 14, 2022
  • 408 replies
  • 163390 views

Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

This topic has been closed for replies.

408 replies

Participating Frequently
January 14, 2023

The log file is only *visible* next to what you are opening if the file is double clicked. If the file is opened from within PS, no gude-yyy-mm-dd.txt file is spawned.

In summary, yes, the log file does consistently sit "next to the file you're opening", if you dbl click, but does not sit next to the file if it is opened in a PS dialog. Any way you slice it, Adobe Sync is being dumb and littering the filesystem with crud, which in my case is syncd to my OneDrive and my Wasabi S3...

D Fosse
Community Expert
Community Expert
January 14, 2023

The log file sits next to the file you're opening, wherever that is. End of.

Participating Frequently
January 14, 2023

re the proposal of opening PS without double clicking a file NOT creating a GUDE log file, I bet it does create a file, probably in your userdata roaming profile folder... but you are just not seeing it. I will test, but will need some kind of disk/process monitor to validate.

Participant
January 13, 2023

What a mess. We shouldn't have to open files from within the program (a pain when you work accross extensive networks). Why is this still going on from Spring 2022? Adobe CC gives me updates CONSTANTLY - when can we expect a fix for this? My IT Dept had to interrupt my work to delete these and spent some time trying to uninstall and reinstall before this thread was found. Talk about a waste of time. Really, please give us a date for this fix. 

Inspiring
January 13, 2023

I can confirm this behavior.

If Photoshop is already running, double-clicking a file in Windows File Explorer to open it does not generate the log file. The log file is only generated if Photoshop is not running.

Participant
January 12, 2023

New workaround found today.

If I double an image to launch Photoshop, gude log is generated.

If I launch Photoshop first, then open the same image no log file.

Seems to me that adobe latest update broke something tied to windows which starts the error log generation.

Still a bug!

Legend
January 12, 2023

Adobe is aware, there is a bug open in their bug tracking system, nobody outside of Adobe engineering knows what priority that bug has or how complicated the fix might be. The workaround is simple- don't double-click files in Windows Explorer to launch Photoshop.

D Fosse
Community Expert
Community Expert
January 12, 2023

They're reading, don't worry.

chrisell99
Known Participant
January 12, 2023

Do we even know if anyone from Adobe is looking at this? The last post from an Adobe employee seems to have been in May last year.

D Fosse
Community Expert
Community Expert
January 12, 2023

Noise is what you get with 25 separate threads about the same issue.

 

This way, the engineers have all the info they need in one thread. Even if it takes a bit of scrolling, that's better than 25 tabs in your browser, trying to correlate who said what and when.

 

And if it gets resolved, there's one thread to post that too, and everyone gets the message.