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Participant
April 14, 2022

P: Photoshop creates a gude log while working with files

  • April 14, 2022
  • 408 replies
  • 163429 views

Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

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408 replies

PECourtejoie
Community Expert
Community Expert
December 13, 2022

The team is not ignoring the issue, it is an issue on which they worked, and that is supposed to be fixed in some cases with the 24.1 update: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

PPNSteve
Participant
December 13, 2022

Photoshop updated today, Dec 13, 2022, and Gude Log issue has returned. 

Version: 24.1.0 Release

 

Looks like its complaining about sqlite this time..  

 

08:00:12:746 [ALWAYS] GUDE Logging Started
08:00:12:747 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
08:00:12:747 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
08:00:12:747 [ERROR] Initialize resume cache pointer failure
08:00:12:747 [INFO] gude policy POLICY_USER limit (2,2,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 0, timeout 86400
08:00:12:747 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude

Seehawer
Participating Frequently
December 13, 2022

How [cursing removed] can they ignore this so long?

Cannot comprehend this.

Participant
December 13, 2022

This issue has just started for me.

 

I have just upgraded to 24.1 and now when I open a psd by double clicking I get the Gude Logfile:

16:08:10:961 [ALWAYS] GUDE Logging Started
16:08:10:961 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
16:08:10:962 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
16:08:10:962 [ERROR] Initialize resume cache pointer failure
16:08:10:962 [INFO] gude policy POLICY_USER limit (2,2,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 0, timeout 86400
16:08:10:962 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude
16:08:18:053 [WARN] Ignoring attempt to reinit logging to \gude at level 4 retaining 3 days of logs
16:08:18:054 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
16:08:18:054 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
16:08:18:054 [ERROR] Initialize resume cache pointer failure
16:08:18:054 [INFO] gude policy POLICY_USER limit (4,4,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 1, timeout 86400
16:08:18:054 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude

 

I have uninstalled and gone back to 24.01 and I don't get the logfile

 

Please resolve this soon

 

 

Known Participant
December 11, 2022

I have been getting the gude-xxx.log files for quite some time now, and I keep hoping someone will come up with a fix. Typical of the files is this one:

18:46:17:032 [WARN] Request Failed. ErrorCode: 112007 errorMessage: Platform Status, Send Request Failed. WinHTTP Name Not Resolved. last error code = 12007
18:53:30:026 [WARN] Request Failed. ErrorCode: 112007 errorMessage: Platform Status, Send Request Failed. WinHTTP Name Not Resolved. last error code = 12007

What may be different about my situation is that for safety I typically run Photoshop without the computer being networked. That is, Wi-fi is turned off and the hard-wired ethernet cable is unplugged.

Is there currently a cure for this that I have missed? Are we waiting for test results or something?

Win 10, PS 24.0.1

belialy1
Participating Frequently
December 6, 2022

These files continue to be created in PS.

gude-2022-11-28

22:35:27:731 [ALWAYS] GUDE Logging Started
22:35:27:732 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
22:35:27:732 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
22:35:27:732 [ERROR] Initialize resume cache pointer failure
22:35:27:732 [INFO] gude policy POLICY_USER limit (2,2,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 0, timeout 86400
22:35:27:732 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude
22:35:29:794 [WARN] Ignoring attempt to reinit logging to \gude at level 4 retaining 3 days of logs
22:35:29:794 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
22:35:29:794 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
22:35:29:794 [ERROR] Initialize resume cache pointer failure
22:35:29:794 [INFO] gude policy POLICY_USER limit (4,4,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 1, timeout 86400
22:35:29:794 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude

Participant
November 28, 2022

Hello all, 

It seems I may have found an alternative solution.

Disabling proxy auto settings and changing default program for impacted files (.psd or .ai) seems to have worked for me.

For my case, changing .psd default program and setting it back again has done the trick for me.

I don't know if both actions have made it possible or it's the proxy setting change.

 

Good luck all.

Dwerb Corporation
Known Participant
November 25, 2022

It is also very important to note that this happens in photoshop too. Highly frustrating, on the level of that of some viruses. You place a file in every folder that you access. Might want to make this one top priority, as it takes 2 lines of code to stop it from happeneing.

Known Participant
December 14, 2022

This gude thing started happening to me earlier this afternoon, when I open a Photoshop file. Looks as though I'm stuck with the .txt file till this bug gets fixed.

Participant
December 14, 2022

Hey! Had the same problem right after Photoshop auto-updated, temporary fix was going back to the previous version of photoshop (from the new 24.1 to 24.0.1). Obviously not a permament fix but at least it stopped making the gude file and lagging. Hope this helps!

Participant
November 16, 2022

Same here, now Photoshop  ist creatin a gude file also.

LindyHop1943
Known Participant
November 16, 2022

I experience this issue now since a few days with Photoshop. Working on a file in Photoshop creates the gude-YYYY-MM-DD-log file. If I work worked on file in a cloud folder I'm getting every few sconds a ping sound and a message that this file couldn't be synced. This is extremely annoying! Neither closing the file or Photoshop removes the log file.