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Participant
April 14, 2022

P: Photoshop creates a gude log while working with files

  • April 14, 2022
  • 408 replies
  • 163390 views

Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

This topic has been closed for replies.

408 replies

J E L
Community Expert
Community Expert
February 13, 2023

Please note that 24.2 is not fully rolled out. It's not available to me yet (in the United States) to confirm if this issue is fixed or not. I see that 24.2 is listed as the latest Photoshop version here. If you can confirm you are running 24.2, let us know if it is fixed and where you are (generally) located. Meanwhile, I've asked Adobe for some clarification, so we don't continue to speculate.

Participating Frequently
February 13, 2023

Thanks for letting us know.  I'll not do 24.2 either 🙂

chrisell99
Known Participant
February 13, 2023

Don't panic - it's not fixed in 24.2 either

G_Man
Inspiring
February 13, 2023

Don't panic, neither have I in the UK. I'm sure it will come when it's ready. 

Participating Frequently
February 13, 2023
I have not got 24.2 yet!
LiquidFractal
Known Participant
February 13, 2023

I realize this is a known bug and is being fixed, but I thought I'd provide my information in case it helps things:

On Photoshop 24.1.1 (most recent as of posting date), whenever I open 3rd-party PSD files the following GUDE log file is generated in its driectory:

 

---

09:31:39:497 [ALWAYS] GUDE Logging Started
09:31:39:516 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
09:31:39:516 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
09:31:39:516 [ERROR] Initialize resume cache pointer failure
09:31:39:516 [INFO] gude policy POLICY_USER limit (2,2,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 0, timeout 86400
09:31:39:516 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude
09:31:46:092 [WARN] Ignoring attempt to reinit logging to \gude at level 4 retaining 3 days of logs
09:31:46:092 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
09:31:46:092 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure

---

 

Nothing fails and PS still works fine as far as I can tell.

Participant
February 13, 2023

I've updated my GPU drivers, unticked Enable Generate in plugins, and I have a new PC so my photoshop settings should already be on default. I've also tried rolling back one version.

 

Nothing helps me to use Free Transform.

This is what I get when I run User Diagnostics:

 

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
0 address: 0x00007FF7354F1432 base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7334B437C base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF7334B38D9 base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7329135E4 base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7329134A9 base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF7329132A9 base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF732922BCD base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF7334F5FE5 base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF7334F8E77 base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF7334F88CA base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF7334D8196 base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF730D5AC08 base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF730D5AC9D base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF730D4DA6F base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF730D65281 base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF73105F896 base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF730D503C6 base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF730FD4762 base: 0x00007FF730590000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFBA6167614 base: 0x00007FFBA6150000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFBA77E26A1 base: 0x00007FFBA7790000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 



Participant
February 12, 2023

As of 02-12-2023  Adobe Photoshop Version: 24.1.1 20230112.r.238 4bbfa7a x64 STILL does this.

G_Man
Inspiring
February 12, 2023

Can you  not read? As per Jane's message 10 Feb "When there is a fix, Adobe staff will announce it in this thread and it will be marked correct. In the interim, use one of the workarounds that have been mentioned."

Tommy Kruse
Known Participant
February 12, 2023

No.