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Participant
Apr 14, 2022 7:36 AM UTC
Released

P: Photoshop creates a gude log while working with files

Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

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500 replies

LHClub
Participating Frequently
Feb 16, 2023 7:58 PM UTC
quote
Don't panic, it will be resolved

This problem has been "solved" since April of last year...

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G_Man
Inspiring
Feb 16, 2023 7:35 PM UTC

Hi mate - we are all awaiting the 24.2 update which fixes this as Adobe have been aware of it for a few weeks. Depending on where in the world you live, the update launch has been delivered to some lucky folks, but not us yet in the UK. Don't panic, it will be resolved. 👍

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LagunaJim1
Participating Frequently
Feb 16, 2023 7:35 PM UTC

It would be helpful if you would review the other posts in a thread before posing a question -- which results in an email to scores of people who are watching this thread.

 

You would find your question has been more than adequately answered if you did so.

 

Thanks!

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Participating Frequently
Feb 16, 2023 5:58 PM UTC

Everytime I open a file and edite it in Photoshop, it puts a gude file in that folder that I cant remove until I close photoshop. This just started happening and has never happened before. Is there any way to prevent this from occuring? Its very annoying and constantly interrupts my work flow. Any suggestions are welcome.

Also I'm using a PC, in case that helps.

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Participant
Feb 15, 2023 8:50 PM UTC

same problem but 2/15/2023

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Known Participant
Feb 14, 2023 3:29 PM UTC

@PECourtejoie 

I will try, thank you!

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PECourtejoie
Community Expert
Community Expert
Feb 14, 2023 3:13 PM UTC

@thorstent40082701 it might take up to 24 hours to replicate across the globe. hit the check for updates button regularly, and you'll be all set!

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Known Participant
Feb 14, 2023 2:57 PM UTC

24.2 build? I just got the 24.11 today.
These gude.log files are driving me crazy.
When will the 24.2 build be released in germany?

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jane-e
Community Expert
Community Expert
Feb 13, 2023 6:37 PM UTC

Thank you @CShubert and Photoshop team!

 

Jane

 

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CShubert
Community Manager
Community Manager
Feb 13, 2023 6:27 PM UTC

@J E L is correct in that the 24.2 build which is rolling out should have the fix for this.  If customers are still seeing this bug, please wait until you have downloaded the 24.2 build and can confirm that it is in fact still an issue and then start a new post so the team can track what system configurations are still at play.

 

Thank you,

Cory

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