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Participant
April 14, 2022

P: Photoshop creates a gude log while working with files

  • April 14, 2022
  • 408 replies
  • 163390 views

Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

This topic has been closed for replies.

408 replies

G_Man
Inspiring
February 2, 2023

Thanks for the confirmation Ranjisha, much appreciated. 

RosaPerry
Inspiring
February 2, 2023

@Ranjisha Sengupta 
Thank you so much!

Please admins, could Ranjusha's reply to all be pinned to the top?

Adobe's response 

Thanks

Rosa
Participant
February 1, 2023

Whenever I double-click a PSD file to open it in Photoshop, a gude-2023-##-##.log file is created. However, if I open Photoshop first, and then use File->Open to open the PSD file, the gude log file is not created.

 

This was reportedly fixed in version 24.1, but it appears to still be happening now in version 24.1.1.

 

Windows 10 Pro 22H2 build 19045.2486
32GB RAM

Photoshop 24.1.1

 

 

{Merged with existing Parent thread by Moderator}

Ranjisha Sengupta
Legend
February 1, 2023

Hi there,

 

Thanks for your patience.

We have investigated the error, and it has been found reproducible on our end too. This is acknowledged and will be worked on by developers in future updates.

Please check this discussion and please upvote: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-gude-log-created-when-working-with-files/idi-p/12878831.

 

Thanks

Ranjisha

G_Man
Inspiring
February 1, 2023

Great idea, thanks for sharing. 🍺

Participating Frequently
February 1, 2023

If you can go back to 24.0, that version does not appear to have this problem.  That's what I'm doing.

Participant
February 1, 2023

It's still a Problem with PS 24.1. Logfiles are created just by opening a JPG-File.

Can't believe that this is still happening after so much Time and multiple updates...

G_Man
Inspiring
February 1, 2023

Yup, same problem for me, been happening for a few weeks. 

Participating Frequently
January 28, 2023

Thank you

Participant
January 27, 2023

Me too. Same problem on version 24.1.1 . Please Adobe support, solve this problem for a next version

Known Participant
January 26, 2023
Ya, the latest version 24.1.1 gave me the bug. Do they really have to
neglect this problem?