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Participant
Apr 14, 2022 7:36 AM UTC
Released

P: Photoshop creates a gude log while working with files

Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

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500 replies

Participant
Jan 26, 2023 6:16 PM UTC

Another one here affected by this same annoying bug. It started after the last update, if I'm not mistaken. Until then it was working fine.

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RosaPerry
Inspiring
Jan 26, 2023 8:12 AM UTC

@Pete.Green 

Thank you so much, Pete!

Please can someone pin Pete's response as this is current for 2023 issue?  Pete's response 

Thanks

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Rosa
COSGUN GRAPHICS
Participant
Jan 25, 2023 8:05 PM UTC

I have this issue too. Very annoying smh...

 

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Participant
Jan 25, 2023 7:37 PM UTC

Yay!! Thank you Pete Green! Please keep us posted.

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J E L
Community Expert
Community Expert
Jan 25, 2023 7:34 PM UTC

Thank you, @Pete.Green. Can someone please pin this to the top?

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Gebruenn
Participating Frequently
Jan 25, 2023 7:27 PM UTC

THANK YOU PETE!

Finally a comment of an Adobe employee...

Nice to see that we are being taken seriously.

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Pete.Green
Adobe Employee
Jan 25, 2023 7:21 PM UTC

Sorry for the frustration everyone, the team is aware of this issue and we should have a fix coming in an upcoming release. Stay tuned.

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Participating Frequently
Jan 25, 2023 2:28 AM UTC

Thank you Jane.  For now I'll just stay with 24.0.

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Participating Frequently
Jan 25, 2023 12:07 AM UTC

PS 24.0.1 through 24.1.1 (so far)

Windows 10 Home version 10.0.19044 build 19044

Open any image, either raw into ACR or jpg directly into PS

Expect no gude-xxxxx file to be created

Every image opened, whether in PS, or a raw file through ACR, creates gude-xxxxxx file

 

I'm running 24.0 and it does not have this result.  With every upgrade since then it creates gude files.  I then revert back to 24.0.

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jane-e
Community Expert
Community Expert
Jan 25, 2023 2:18 AM UTC

@RobinJean 

 

I've moved your post to the Primary thread for the bug report where Adobe will announce a fix when they have one. In the interim, you can launch Photoshop first, then open your files.

 

Jane

 

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D Fosse
Community Expert
Community Expert
Jan 24, 2023 10:43 AM UTC

I can usually see both sides to these things, but in this particular case I have to agree. This bug is a real bother to a lot of people. There are workarounds, but that may require changing workflows and we all know how easy that is.

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