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Participant
April 14, 2022

P: Photoshop creates a gude log while working with files

  • April 14, 2022
  • 408 replies
  • 163390 views

Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

This topic has been closed for replies.

408 replies

Participant
January 26, 2023

Another one here affected by this same annoying bug. It started after the last update, if I'm not mistaken. Until then it was working fine.

RosaPerry
Inspiring
January 26, 2023

@Pete.Green 

Thank you so much, Pete!

Please can someone pin Pete's response as this is current for 2023 issue?  Pete's response 

Thanks

Rosa
COSGUN GRAPHICS
Participant
January 25, 2023

I have this issue too. Very annoying smh...

 

Participant
January 25, 2023

Yay!! Thank you Pete Green! Please keep us posted.

J E L
Community Expert
Community Expert
January 25, 2023

Thank you, @Pete.Green. Can someone please pin this to the top?

Gebruenn
Participating Frequently
January 25, 2023

THANK YOU PETE!

Finally a comment of an Adobe employee...

Nice to see that we are being taken seriously.

Pete.Green
Community Manager
Community Manager
January 25, 2023

Sorry for the frustration everyone, the team is aware of this issue and we should have a fix coming in an upcoming release. Stay tuned.

Participating Frequently
January 25, 2023

Thank you Jane.  For now I'll just stay with 24.0.

Participating Frequently
January 25, 2023

PS 24.0.1 through 24.1.1 (so far)

Windows 10 Home version 10.0.19044 build 19044

Open any image, either raw into ACR or jpg directly into PS

Expect no gude-xxxxx file to be created

Every image opened, whether in PS, or a raw file through ACR, creates gude-xxxxxx file

 

I'm running 24.0 and it does not have this result.  With every upgrade since then it creates gude files.  I then revert back to 24.0.

jane-e
Community Expert
Community Expert
January 25, 2023

@RobinJean 

 

I've moved your post to the Primary thread for the bug report where Adobe will announce a fix when they have one. In the interim, you can launch Photoshop first, then open your files.

 

Jane

 

D Fosse
Community Expert
Community Expert
January 24, 2023

I can usually see both sides to these things, but in this particular case I have to agree. This bug is a real bother to a lot of people. There are workarounds, but that may require changing workflows and we all know how easy that is.