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Inspiring
January 2, 2013

P: Photoshop CS6 extended suddenly reverted to an Extended version trial

  • January 2, 2013
  • 69 replies
  • 1631 views

now I get that message for the purchases of Adobe Photoshop CS 6 Extended. I have already purchased this license since last year. At the previous update is missed. Thought it would be resolved with the update of 13.0.3, apparently not.

This topic has been closed for replies.

69 replies

Inspiring
January 16, 2013
Second thoughts... Perhaps I need to re-enter the serial number. In this case I'll dig it out and try it later. Fingers crossed eh.
Inspiring
January 16, 2013
Sorry to say this but I've done the update exactly as described and confirmed that it's done too. And guess what... the problem has not gone away!
Legend
January 16, 2013
Excellent. Thanks for closing the loop.
Inspiring
January 16, 2013
Update applied, appears to work!
Legend
January 16, 2013
This issue should be resolved by a new update pushed live tonight:

http://blogs.adobe.com/crawlspace/201...
jagg5378547
Participating Frequently
January 16, 2013
Point taken Chris. Thanks for your help.
Inspiring
January 15, 2013
All of a sudden Photoshop tells me that the period I've used the trial version has expired and I now must either buy the programme or fill in my license number. All this would be no problem unless you could download a trial version of Photoshop that is not the extended version. I've bought the non-extended version but filling in my license number for that version does not help me. I can not open my own, bought and paid for Photoshop. And I can't continue working at the moment. It's a bloody nuisance and Adobe must fix this bug immediately.

Legend
January 15, 2013
Hi Stacey, the team has a fix. I will make an announcement here when the update live in the very near future.
Inspiring
January 15, 2013
Then you have a problem completely unrelated to this topic and should pursue it in your original topic and not this one.
Inspiring
January 15, 2013
The problem started with the 13.0.2 release in early December, just over 4 weeks ago.

And about 3 of those weeks were not too productive because of various people traveling for the holidays (not to mention the lovely flu making it's way across the US).