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jkk88946149
Participant
Aug 25, 2021 7:50 PM UTC
Open for Voting

P: Photoshop opens window too small when using external monitor

Version; 22.5.1

OS: Mac Big Sur (11.5)

Reproduce: Have a non-retina external monitor connected to a Retina Macbook as the main screen. Open a file. It will open at 100% but with the window sized smaller than the image.

Expected: Files used to open with the entire image visible within the window, so you don't have to resize the window, nor click the green mazimize button.

 

Seems this issue was introduced after version 22.4.3; See these two discussions for further explanation / confirmation of the problem:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-2021-documents-opening-in-small-window-with-scroll-bars/m-p/12355206#M580016

and

https://community.adobe.com/t5/photoshop-ecosystem-discussions/why-is-the-window-too-small-when-i-open-a-file-in-photoshop-now-screenshot/m-p/12355317#M580029

 

{Moderator note: Edited the thread title}

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68 replies

Participating Frequently
Feb 5, 2022 9:51 AM UTC

Video, to explain the (mine) situation. "Impossible to get the opening on maximum available space... issue!" (PS 23.1.1).youtu.be 4nwl8r8YNJY 

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kidago
Known Participant
Feb 4, 2022 4:05 PM UTC

This started out of nowhere after updating to PS 2022 and is intensely frustrating. Every image that I open in PS displays as a cropped window, forcing me to hit command+ (which sizes to 200%) and then command- to get it to 100% at a proper window size. It's tedious and annoying - can anyone pinpoint what changed in the update to cause this?

 

 

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TheDigitalDog
Inspiring
Feb 4, 2022 5:44 PM UTC

Not sure what you mean by "Cropped Window". Zoomed at a fixed size? AFAIK, this has always worked this way, at least for me on Mac. Images open at differing zoom sizes based the resolution of your display and the document AFAIK.

Quick way to get to 100%: double click on Magnifier tool.

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Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participating Frequently
Jan 28, 2022 9:49 PM UTC

Hello Mohit,
Has there been a resolution to the issue? After several updates, the problem persists. Are you hopeful for any progress?

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Known Participant
Jan 20, 2022 2:11 AM UTC

Unbelievable. Come on Adobe, we are paying a monthly subscription for this. This kind of issue should be ironed out more quickly.

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Inspiring
Jan 19, 2022 8:46 AM UTC

23.1.1 still did not fix this... 😕😕

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Participating Frequently
Dec 15, 2021 5:01 PM UTC

Hopeless ! version 23.1 (20211214) still doesnt solve this problem! 😞 

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Inspiring
Dec 15, 2021 7:10 AM UTC

Confirmed.

No fix in 23.1

Very emberrassing, Adobe!

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Known Participant
Dec 15, 2021 12:57 AM UTC

Version 23.1.0 and still no fix!!

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Participating Frequently
Dec 7, 2021 10:04 PM UTC

Same issue v 23.0.2 no fix problem !  (extern.screen 24' 1920/1200 - from - Retina 15,4') 

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Inspiring
Nov 23, 2021 6:54 AM UTC

v 23.0.2 and still no fix... 😕😕

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