P: PNG Images Opens with Distortion

Hi Everyone,

Thank you for the screenshots and files that helped us reproduce this issue. This problem will be resolved in the next update of Photoshop. I will post to this thread when that update becomes available.

Thank you,
Hannah

Hi Ryan,

I'm not sure if anyone was aware of that, but I appreciate the information. I'll see if there's an InDesign case related to this also.

Thanks,
Hannah

Whenever I am opening an image file like .png, .jpg, .gif etc.. Photoshop corrupting the image. Please check attached image. Currently, I'm using macOS high sierra.

& Please try to resolve this issue asap.

Hi Hannah,
Unchecking the Allow Extensions and Load Extension Panels worked fro me but doing that has stopped the dialogue box appearing when I try to use Export As.  I found a post from last year that said ticking these boxes was the way to get the Export As dialogue to appear!  So we have a conflict here if like me we want to do both.  I want to open a png, change hue and saturation with an adjustment layer and then Export As a jpg.

This bug is also affecting InDesign!

Hi Hannah,

Not sure if you're aware, but this bug is also in InDesign!

> This issue is turning out to be more complicated. We are actively working on it. Our hope is that it will be resolved in the next release.>

I can see why this is more complicated that anyone would guess. It just happened again to me—with weeks of not happening at all. I would have thought running a filter would affect it more often, since I run one of two 3rd party filters almost every day. Extensions? They're always plugged in and ready to run, whether I use them or not, and today I didn't use any of them except Doco, which I use daily. Nothing at all unusual was involved. 3 layers, no Background layer, and all I did was drag a PNG file into the document and got the messed up preview. That occurred with any PNG file I dragged in until I quit and relaunched, which is what fixed it the only time it occurred before.

Oh, both times it's occurred, the file was unsaved. But that's normal when I start out, too. And the document was Adobe RGB, but some of the elements being dragged into it were sRGB. Again, nothing uncommon. If there are other steps to take with something this random and infrequent, let me know.

Mac OS Screenshots appear glitched when opened in Photoshop CC 2018

OK, Thanks it sounded like you guys were having issues re-creating the issue and tracking it down.

You are correct that the PNG distortion issue is not resolved in today's release, Matt.

This issue is turning out to be more complicated. We are actively working on it. Our hope is that it will be resolved in the next release.

Thanks,
Hannah