Inspiring

P: Program error when saving, lag when zooming, changes not reflecting in document window (macOS)

Forum|Forum|12 years ago
February 14, 2014
447 replies
9116 views

Since the 22.1 update, MAJOR bugs:

- ‘could not save because of a program error’ when saving, work around: hiding a few layers or folders.

- major lag when zooming in

- actions and changes delay in showing, to the point where they never show up - once I close the document and quit Photoshop and go back in the changes are visible.

what’s going on??

Working on MacBook Pro 2017 (8g memory) running Big Sur

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FeedbackCommunityMemberAuthor

Inspiring

I occasionally have the same problem. Yesterday I restarted comp and stopped getting the error. Resaving .psb file worked (progress percentage goes up to 100% without getting an error). However, today I found, that there is still only first version of my .psb file on my disk (google drive file stream, but allowed to offline storage). It's absolute crap, what they produce in Adobe. 6 hrs work gone!

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FeedbackCommunityMemberAuthor

Inspiring

@tim_lumsdaine Thanks for this Tim, you're a hero!!!! It looks like this has helped!!

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timlumsdaine

Participating Frequently

*nickralph see below re allowing PS 2021 Full Disk Access. Worked for me.

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timlumsdaine

Participating Frequently

Reposting this from *ishal ismail, which solved the problem for me. Many thanks, Ishal!

Here is my fix, I'm on macOS Catalina V10.15.6, PS V22. I gave PS Full Disk Access and restarted the system, seems like it has fixed the problem for now.

You can go to System preferences > Security & Privacy > Full Disk Access ( You can find it on the left side pane > and add PS to the list by pressing the small + icon you can find on the bottom of the left-side pane.

Also, you need to unlock the privacy pane if you have not already by clicking the padlock on the left corner to make any changes to this section.

Hope this helps someone and Good Luck.

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FeedbackCommunityMemberAuthor

Inspiring

@tim_lumsdaine Same here!! Incredibly irritating!!

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timlumsdaine

Participating Frequently

Getting all these temporary PSD files in the same location instead of being able to save to it:

ScreenShot20201116at12.46.54pm-89c215f8-cf8b-462b-8c50-4c635e8bdabe-1670405008.png

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timlumsdaine

Participating Frequently

Retracting last message: Program error message appearing again. I can save to my local desktop after granting PS 2021 access to the local Desktop folder, but not sure how to grant it access to the server. Any hints?