Skip to main content
Andrewspix
Known Participant
Jun 21, 2022 10:20 PM UTC
Released

P: Program error when trying to use clone stamp tool

Problem started 2 days ago. Only when attempting to use the Clone Stamp tool. Other tools seem OK. I re-installed Photoshop and reset the tool. No benefit. No changes to hardware or software on PC. Error text "Could not complete your request because of a program error". Also cannot dismiss error message. Have to press Ctrl+Alt+Del to access Task Manager to close Photoshop.

Andrew

    This topic is closed to new replies. Start a new post to keep the conversation going.

    71 replies

    Show previous replies
    Tensas
    Participating Frequently
    Aug 5, 2022 5:22 PM UTC

    Still not working for me  23.4.2

    Translate
    rwmitchell
    Participant
    Aug 4, 2022 7:09 PM UTC

    I am also having this same issue

    Translate
    gregseth
    gregseth
    Known Participant
    Jul 31, 2022 12:21 PM UTC

    Not fixed in 23.4.2 at least.

    Translate
    AndrewspixAuthor
    Known Participant
    Jul 30, 2022 1:10 AM UTC
    Problem resolved by rolling back to Ps 23.3.2. A temporary solution I hope.
    Andrew
    Translate
      stashm31307901
      stashm31307901
      Participant
      Jul 29, 2022 9:57 PM UTC

      This seems to have worked for me doing the reset of preferences. Thank you. 

      Translate
      CShubert
      Community Manager
      CShubertCommunity Manager
      Community Manager
      Jul 28, 2022 7:03 PM UTC

      Hey everyone. The team has a fix in the works, so keep an eye out for it in a future release.

       

      Thank you,

      Translate
        Julia Conway
        Julia Conway
        Participant
        Jul 28, 2022 1:34 PM UTC

        I am having the same issue since upgrading to 23.4.2.  Have you found a solution yet?

        Translate
        CShubert
        Community Manager
        CShubertCommunity Manager
        Community Manager
        Jul 25, 2022 5:12 PM UTC

        The team is looking into this. We will post a followup once a solution has been found. 

         

        Thank you.

        Translate
          MktgCC3
          Participant
          Jul 22, 2022 2:42 PM UTC

          Same thing happened on my end with using the Clone Stamp Tool. Uninstalling the 23.4.1 and reinstalling 23.3.2 worked.

           

          Thanks!

          Translate
            scottd91080067
            scottd91080067
            Participant
            Jul 22, 2022 8:44 AM UTC

            I've been seeing this same clone = crash issue on MPB with the M1 Pro chip since the 23.4.1 upgrade. I reverted back to 23.3.2 and the bug is gone. Will use this version until seeing a notification that this issue has been resolved.

            Translate
            Show more replies
            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices