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Andrewspix
Known Participant
June 21, 2022

P: Program error when trying to use clone stamp tool

  • June 21, 2022
  • 40 replies
  • 13096 views

Problem started 2 days ago. Only when attempting to use the Clone Stamp tool. Other tools seem OK. I re-installed Photoshop and reset the tool. No benefit. No changes to hardware or software on PC. Error text "Could not complete your request because of a program error". Also cannot dismiss error message. Have to press Ctrl+Alt+Del to access Task Manager to close Photoshop.

Andrew

    This topic has been closed for replies.

    40 replies

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    T
    Tensas
    Participating Frequently
    August 5, 2022

    Still not working for me  23.4.2

    R
    rwmitchell
    Participant
    August 4, 2022

    I am also having this same issue

    gregseth
    gregseth
    Known Participant
    July 31, 2022

    Not fixed in 23.4.2 at least.

    A
    AndrewspixAuthor
    Known Participant
    July 30, 2022
    Problem resolved by rolling back to Ps 23.3.2. A temporary solution I hope.
    Andrew
      stashm31307901
      stashm31307901
      Participant
      July 29, 2022

      This seems to have worked for me doing the reset of preferences. Thank you. 

      CShubert
      Community Manager
      CShubertCommunity Manager
      Community Manager
      July 28, 2022

      Hey everyone. The team has a fix in the works, so keep an eye out for it in a future release.

       

      Thank you,

        Julia Conway
        Julia Conway
        Participant
        July 28, 2022

        I am having the same issue since upgrading to 23.4.2.  Have you found a solution yet?

        CShubert
        Community Manager
        CShubertCommunity Manager
        Community Manager
        July 25, 2022

        The team is looking into this. We will post a followup once a solution has been found. 

         

        Thank you.

          M
          MktgCC3
          Participant
          July 22, 2022

          Same thing happened on my end with using the Clone Stamp Tool. Uninstalling the 23.4.1 and reinstalling 23.3.2 worked.

           

          Thanks!

            scottd91080067
            scottd91080067
            Participant
            July 22, 2022

            I've been seeing this same clone = crash issue on MPB with the M1 Pro chip since the 23.4.1 upgrade. I reverted back to 23.3.2 and the bug is gone. Will use this version until seeing a notification that this issue has been resolved.

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