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Participant
Mar 18, 2023 9:09 PM UTC
Released

P: Program error with actions that have save command in 24.3

After updating photoshop to 24.3.0 it throws a save error if I have a save in action.

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237 replies

Legend
Mar 31, 2023 2:27 PM UTC

@c.pfaffenbichler I didn't do much testing but did verify that app.activeDocument.save() is broken too, either run as an action step or on its own as a script snippet. Other snippets like app.activeDocument.close() work fine.

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Known Participant
Mar 31, 2023 2:10 PM UTC

on my end 'save as' is broken also.

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John David Wilson | Owner/Designer

 

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c.pfaffenbichler
Community Expert
Community Expert
Mar 31, 2023 1:54 PM UTC

One work-around might be using a Script that uses a Save As to replace the original image and recording or inserting that in the Action. 

But I guess that would need to check for all file format-eventualities, so probably not exactly simple … unless one can limit the file formats to a fairly small number. 

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Legend
Mar 31, 2023 1:28 PM UTC

@lesleydownie Adobe has posted that they are aware of this bug and it will be fixed in a future update. For now, you have to manually save files as they are processed in the action. Unfortunately, it doesn't look like there is a way to replace the save step and have it work. You can also roll back to the previous version of photoshop as noted numerous times in this thread.

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Participant
Mar 31, 2023 1:12 PM UTC

I have the same problem reported here.With the new Photoshop, none of my Actions which have a Save command will work and only go through to the Save command then stop. My workflow is dependent on these actions. Please Adobe IT gurus can you fix this asap?

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Participating Frequently
Mar 30, 2023 2:38 PM UTC

Hi,

 

I have a very simple action - only two commands - SAVE, and CLOSE

Prior to the latest update - that action has always work.  

Now, with the latest update - executing that action gives an error message.

And - I have checked the option "Enable Legacy Save As" in Preferences -> File Handling.

 

Thanks,

Ting Sern

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Kevin Stohlmeyer
Community Expert
Community Expert
Mar 30, 2023 3:22 PM UTC

@WongTS have you tried rebuilding the action?

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jane-e
Community Expert
Community Expert
Mar 30, 2023 1:46 PM UTC

 

@ceciliajota wrote:

The latest update -- Photoshop 24.3 -- prevents images from opening in Photoshop 😞

 

 

Your post is in a primary thread about Actions that use the Save command and your issue is not the same. We can move your posts. If you cannot open images because of strobing flashing, then try this:

Preferences > Technology Previews > Enable "Deactivate Native Canvas" > Restart Photoshop

 

This is a long thread. To tag me so I will see it, type the @ symbol before my user id (jane-e).

 

Jane

 

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Legend
Mar 30, 2023 12:58 PM UTC

@CShubert @Pete.Green I'm seeing it with Extendscript as well, a simple one-line script also gives a Program Error on Mac. Not tested on Windows.

app.activeDocument.save();

 

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jane-e
Community Expert
Community Expert
Mar 30, 2023 10:16 AM UTC

 

@LatelyInsertKeyhole wrote:

"Will there be a public notification when the fix is released?"

 

This thread has been tagged as a Primary Thread ("P: "). Staff will make announcements here for all to see.

 

In addition, follow this page for fixed issues: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

Jane

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Participant
Mar 30, 2023 8:47 AM UTC

Will there be a public notification when the fix is released? Like most people I have had to roll back to 24.2, and switch off automatic updates

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