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Participant
Mar 18, 2023 9:09 PM UTC
Released

P: Program error with actions that have save command in 24.3

After updating photoshop to 24.3.0 it throws a save error if I have a save in action.

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237 replies

matthias_der_burg
Participating Frequently
Apr 3, 2023 11:52 AM UTC

Hallo,

ich nutze simple Aktionen, die den Punkt "Speichern" beinhalten. Sobald dieser Punkt erreicht und ausgeführt wird, erhalte ich die Meldung "Programmfehler". Ein normales Speichern daraufhin funktioniert aber. Windows 11/Photoshop 24.3.

 

Das Diagnostics-Plugin ergibt folgendes:

Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Befehl konnte nicht abgeschlossen werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 24.3.0 20230316.r.376 37b4b38
0 address: 0x00007FF7D53A4991 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1 address: 0x00007FF7D393D114 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
2 address: 0x00007FF7D393C4B9 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
3 address: 0x00007FF7D393E755 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
4 address: 0x00007FF7D21CEAEE base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
5 address: 0x00007FF7D393E7E9 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
6 address: 0x00007FF7D393D350 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
7 address: 0x00007FF7D138D7ED base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7D136E379 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7D394DE1B base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
10 address: 0x00007FF7D394DAC6 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
11 address: 0x00007FF7D394DE1B base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
12 address: 0x00007FF7D394DAC6 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
13 address: 0x00007FF7D394DE1B base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
14 address: 0x00007FF7D394DAC6 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
15 address: 0x00007FF7D394DE1B base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
16 address: 0x00007FF7D394DAC6 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
17 address: 0x00007FF7D394DE1B base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
18 address: 0x00007FF7D394DAC6 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
19 address: 0x00007FF7D1CB67E3 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
20 address: 0x00007FF7D394DE1B base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
21 address: 0x00007FF7D394DAC6 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
22 address: 0x00007FF7D394DE1B base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
23 address: 0x00007FF7D394DAC6 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
24 address: 0x00007FF7D394DE1B base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
25 address: 0x00007FF7D394DAC6 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
26 address: 0x00007FF7D12BB302 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
27 address: 0x00007FF7D394DE1B base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
28 address: 0x00007FF7D1476272 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
29 address: 0x00007FF7D398775E base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
30 address: 0x00007FF7D3986EF5 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
31 address: 0x00007FF7D398599A base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
32 address: 0x00007FF7D147C6D1 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
33 address: 0x00007FF7D28F2571 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
34 address: 0x00007FF7D2089613 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
35 address: 0x00007FF7D398775E base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
36 address: 0x00007FF7D3986EF5 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
37 address: 0x00007FF7D398599A base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
38 address: 0x00007FF7D395EF26 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
39 address: 0x00007FF7D0E508C8 base: 0x00007FF7D0970000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.

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Kevin Stohlmeyer
Community Expert
Community Expert
Apr 3, 2023 1:17 PM UTC

hi @matthias_der_burg this is a noted issue with newer PS versions. If you are trying to save and close, remove the Save command and use a Close action to execute the save.

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Participating Frequently
Apr 3, 2023 10:32 AM UTC

I have written earlier about problem with save action, but nobody answered

https://community.adobe.com/t5/photoshop-ecosystem-bugs/action-don-t-save-file-in-same-folder/idi-p/13661198#M78490

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Participant
Apr 3, 2023 2:30 AM UTC

Same issue here... anxiously awaiting the fix. It's a small thing, but really affects the workflow when editing thousands of images! Every keystroke counts. 

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Participant
Apr 2, 2023 7:02 PM UTC

Same here while doing batch logos 😞 

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jane-e
Community Expert
Community Expert
Apr 1, 2023 4:52 PM UTC

 

@TVNshack wrote:

It's interesting: I opene this thread on March 23. Today, I see 120 replies and I'm no longer the original poster. Are you merging threads?  Just needs to understand how this interface works.

 

Hi TVN, 

 

Adobe staff merged your thread from March 23 with an earlier one from March 22 into a Primary thread ("P: "). Other threads have also been merged into this one. They like to combine them for two reasons:

  • to see all the variations of the issue
  • to make one announcement to all who are affected when they have a fix

 

Most of the volunteers dislike it, as it is harder to see when folks have followup questions unless they tag us by typing @ and our user name.

 

Jane

 

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TVNshack
Participating Frequently
Apr 1, 2023 4:05 PM UTC

Dear all,

 

It's interesting: I opene this thread on March 23. Today, I see 120 replies and I'm no longer the original poster. Are you merging threads?  Just needs to understand how this interface works.

By the way, thank you to Adobe employees to have investigated in and fixed the issue. That's what counts.

Regards,

Thierry

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Participating Frequently
Apr 1, 2023 3:43 AM UTC

Thank for the workaround - for me at least - I remove the SAVE from the action - and just use CLOSE (and record the YES confirmation).   It works (for me).  

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Participant
Mar 31, 2023 6:34 PM UTC

I have also notices an odd behavior in other Non-Adobe app and make me think if this could not be related to a recent Windows Update.  ImageGlass, used to be able to Save and Save as when cropping, but now, when you click on Save, it opens 'Save as' anyways, which didn't before.  Not sure if it might be related as I said, to a Windows update.

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Participant
Mar 31, 2023 3:45 PM UTC

I also would like to add I noticed bacth processes that include saving and closing an image after do not save and do not close, it just keeps opening and processing images, so I am thinking this is also a save image issue.  I rolled over back to the previous version and it works fine and as usual there.

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c.pfaffenbichler
Community Expert
Community Expert
Mar 31, 2023 2:32 PM UTC

But activeDocument.saveAs(…) seems to work, so for a limited number of file formats saving over the existing file might provide a work-around. 

Not sure if it would be worth the trouble. 

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