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Participant
Mar 18, 2023 9:09 PM UTC
Released

P: Program error with actions that have save command in 24.3

After updating photoshop to 24.3.0 it throws a save error if I have a save in action.

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237 replies

magnusn90585503
Participant
Mar 27, 2023 4:18 PM UTC

Hi, i have the same issue on macOS 13.2.1 with the most current version

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CShubert
Community Manager
Community Manager
Mar 27, 2023 3:44 PM UTC

Curious all, is this happening on Windows or Macs or both?

 

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c.pfaffenbichler
Community Expert
Community Expert
Mar 27, 2023 3:34 PM UTC
quote
es wäre schön wenn der support sich dazu mal äußern würde !!

Der Bug ist als »Unresolved« gekennzeichnet, das sollte Ihnen hoffentlich reichen. 

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CShubert
Community Manager
Community Manager
Mar 27, 2023 3:32 PM UTC

Have passed on to the team to look into.

 

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c.pfaffenbichler
Community Expert
Community Expert
Mar 27, 2023 1:51 PM UTC

Have you added your votes? 

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Participant
Mar 27, 2023 1:40 PM UTC

I'm having the exact same issue. All my actions get the error message went they reach the "save" command. 

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Participant
Mar 26, 2023 7:44 PM UTC

I have an issue when I try to save a picture after the execution of a script.

When the "saving" action is launched, I have an issue saying that an error has occurred in the programme.
I have tried to create again the script and I have the same issue.

I can save thanks to "Ctrl+S" my pictures separately but I cannot do this action via the automation script... It is a real issue for me (Photoshop version : 24.3 on Windows 11)

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Legend
Mar 26, 2023 8:19 PM UTC

There are several community reports about a problem with saving through an action command in the latest version of Photoshop. This is probably a bug.

 

Changing the save settings, overwriting the operation in the action, resetting Photoshop settings do not help. If your automation script expects the file to be closed after saving, you can remove the save step and use the close command (with "save changes" specified). If this way does not suit you, I recommend temporarily installing the previous version 24.2.1 and waiting for the next update.

 
 

 

 

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Known Participant
Mar 24, 2023 3:41 PM UTC

bug?

with latest update, when i choose a simple action i created that 'saves as' the file or another one that is just 'Save', i get an error message:

'could not complete the command because of a program error'

 

i tried creating new ones.....no luck

 

or is this something that indicates corruption of preferences?

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Known Participant
Mar 24, 2023 4:05 PM UTC

follow up: i did the option of resetting preferences upon quitting (found in general tab of preferences) ....no luck.

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Participant
Mar 24, 2023 11:05 AM UTC

Seit Update 24.3 kommt es bei der Benutzung einer Aktion welche die zwei Befehle "Speichern" und "Schließen" am Schluß enthällt, zu einem Programmfehler und dies auch wenn die Aktion frisch erstellt/aufgezeichnet wurde! Kann da jemand helfen!?

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Participant
Mar 27, 2023 2:35 PM UTC

ich habe das gleiche Problem !!

es wäre schön wenn der support sich dazu mal äußern würde !!

 

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ajabon grinsmith
Community Expert
Community Expert
Mar 24, 2023 6:25 AM UTC

We have verified this in the Japan community.
You can read each post with the translation function on the site ... .

24.3へアップ後プログラムエラーが表示されアクションが完了できなくなった

 

The submitter performs actions on a single document, not in batch processing.
The action also recorded "Save" and "Close".

When executing an action, a program error is displayed and the process is aborted at the "Save" command stage.
This problem was not reproduced in past versions such as 23.5.5.

We checked on macOS 12.6.3 and 11.7.4. So far no one has tried it on Windows.
I don't know if it is only Japanese environment. I wanted people of other languages to check it out.
If it is indeed a bug, it should be addressed as soon as possible.

 

One more thing, there is a "How to fix" button next to the "OK" button in the error window (I don't understand the wording in the English version), and clicking on it takes me to a 404 page. I don't know what the intent is.

Regards.

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Jqqerry
Inspiring
Mar 24, 2023 7:01 AM UTC

It's a bug in 24.3. Rollback to 24.2.1 will activate the original action.
I made a new action with the same content in 24.3 and tested it, but it didn't work.
There seems to be something wrong with the "save" recorded in the action in 24.3.

If you are going to use 24.3, do not use the action, just press Save Direct (Ctrl+S).

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