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kubilus
Participant
March 18, 2023

P: Program error with actions that have save command in 24.3

  • March 18, 2023
  • 141 replies
  • 48920 views

After updating photoshop to 24.3.0 it throws a save error if I have a save in action.

    This topic has been closed for replies.

    141 replies

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    F
    frankg_photos
    Inspiring
    April 17, 2023
    Many of us are in the same boat. Apparently adobe has a fix for it but is
    delaying the update for some unknown reason. Many of us are put out by this
    delay in fixing it.
    XilburQost
    XilburQost
    Inspiring
    April 17, 2023

    I have a custom Photoshop batch file (resizes and saves files) that I've used for years. Suddenly, for reasons I don't understand, now when I run the batch it will not save the file, displaying this error instead:

    An error was encountered when batching. Check the error log file for details.

    The error log file has this entry:
    Error: Could not complete the command because of a program error. (-1)

    Any suggestions? Thanks. Photoshop 24.3, Windows 11 Home Version 10.0.22621 Build 22621

    T
    Tricia25984219i5sf
    Participant
    April 17, 2023

    I am trying to run actions that I use everyday and never had trouble with.  Today, I tried to run two actions and they won't work.  When I press play, the action starts the process and then I get a popup that says "the command 'copy merged' is unavailable" or something like that, and stops the whole process.  Please help!

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    April 17, 2023
    quote

    I do think it's crazy that since they have the fix they don't release it but it's easy to bring back the older verison. 

    I doubt that one bug-fix alone justifies releasing a new version. 

    Unless the bug is truly catastrophic, I guess … 

    D
    default97bpk7bzmtat
    Participant
    April 17, 2023

    Programmers have acknowledged that it has been fixed and will be included in next photoshop update but their comment is not dated and they give no indication when next update is.  I installed the next lower version of 24.2 and it resolved the fix.    I do think it's crazy that since they have the fix they don't release it but it's easy to bring back the older verison. Just google it.  Good luck. 

    J
    josephd29875615
    Participant
    April 17, 2023

    Any updates for this fix? It's quite irritating

    R
    rubeni86877677
    Participant
    April 15, 2023

    Same problem here after update...Reverted to Photoshop Version 24.2.0 and all working as it should

      S
      stevenw56054184
      Participant
      April 14, 2023

      I have been using a  simple batch to make minor changes to JPEGs for many years.  It was working correctly up until quite recently, but now it has just started to give an error on the 'save' for (as far as I can see) no reason!  The prompt that comes up takes me to a page to 'fix' the issue, but it has nothing relevant on the webpage. 

       

      There have been no changes to my pc or the actual batch actions.  The only change I can think of that would have caused this is the last Photoshop update, so I can only think that this is a bug.

       

      I can get around this by using the 'save as' option instead of a simple 'save', but this is an annoyance as I'm creating unneeded copies of the JPEGs on my drive.  Is there a fix for this?

      Stephen Marsh
      Community Expert
      Stephen MarshCommunity Expert
      Community Expert
      April 14, 2023

      Yes, widely reported but there are workarounds or you can roll-back to an earlier version until the bug is fixed:

       

      P: Program error with actions that have save command in 24.3

      D
      default97bpk7bzmtat
      Participant
      April 13, 2023

      At the end of each action I use, I as the file to save in a specific location.  Each actions runs but then says there's a problem and how to fix.  I have about 25 actions written and I am hoping I don't have to redo the last coupe of steps in each one and that their is an easier way to fix. 

       

      I am running Montery but I was running Ventura and it's doing it in both OS but it started in Ventura. 

       

      I have been using actions for more than 10 years. 

       

      Thanks. 

      M
      Mal Reynolds
      Known Participant
      April 12, 2023

      > Has anyone successfully reverted back to a previous version? How far back do I have to go to get the save funcion back on my actions... what version will work?

       

      I went back to 24.2.1. They seem to be working normally in there.

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