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Bob at IndigoHealth
Inspiring
September 19, 2025

P: PS 26.11 Depth Blur Neural Filter: We've temporarily disabled this filter because of an error

  • September 19, 2025
  • 37 replies
  • 5022 views

In Photoshop 26.11 on Windows 11, the Depth Blur neural filter is broken. It refuses to do anything. It just puts up a message (at the top of the filter panel) saying the filter has been disabled due to an error.

 

I reverted to 26.10 and the filter works in that version.

37 replies

Participating Frequently
October 7, 2025

Beta 27.0.1 has just been released and Lens Blur filter is working again in that release, so there is a fix and just have to wait for it to make it into a production release. This is the only neural filter that I have tested, so not sure if the new beta solves other reported issues.

Participating Frequently
October 9, 2025
👍
Bob at IndigoHealth
Inspiring
October 6, 2025

And again, I urge folks to create new posts for new problems (such as the Photo Restoration noise reduction problem) rather than reporting those problems as comments to other (now acknowledged) problems. 

Bob at IndigoHealth
Inspiring
October 6, 2025

I started seeing the Photo Restoration noise reduction problem a few versions back, before the Depth Blur problem started happening. I assume that the two problems are unrelated.

Participant
October 5, 2025

Hi!

I’ve been trying to use the Noise Reduction option under Neural Filters/Photo Restoration in Photoshop, but it’s still not working for me. I’ve gone through all the recommended troubleshooting steps — updating Photoshop and my GPU drivers, clearing the PluginData cache, resetting preferences, testing in RGB 8-bit mode, disabling plug-ins, and even reinstalling both the Beta and non-Beta versions.

Despite all of this, the filter never works. Instead, I get the message:
“We’ve temporarily disabled this filter because of an error.”

At this point, I’m not sure if this is a known bug, a compatibility issue with my system, or something else. Could you please advise on the next steps, or let me know if this feature is currently unstable?

Thanks in advance for your help,

Mari

J E L
Community Expert
Community Expert
October 5, 2025

Hi @Mari31, thanks for posting about the trouble with the Noise Reduction option with the Neural Filters. Some users have recently reported similar error notices when using depth blur (see this thread: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-ps-26-11-depth-blur-neural-filter-we-ve-temporarily-disabled-this-filter-because-of-an-error/idi-p/15523307). Did you see this starting to happen with the 26.11 release? It seems the current fix is to roll back to release 26.10. Can you try that to see if it works?

Participant
October 5, 2025

El filtro de desenfoque de profundidad de neural filters no funciona, me aparece el mensaje de"hemos desactivado temporalmente este filtro debido a un error" , YA HICE TODO LO QUE SE PODIA HACER, 

-he actualizado GPU Nvidia studio driver. Tengo el nvidia GEFORCE RTX4070.

- He reinstalado photoshop de forma limpia

- He borrado la carpeta de nf y plugin data

- He limpiado preferencias y cache. 

Aún asi el error persiste. Mi versión de photoshop es 2025 y mi sistema operativo es windows 11 Pro. Nunca antes me habia dado problemas, todo parece correcto en cuanto a tarjeta gráfica. 

No se que más puedo hacer 😞

Si alguien me puede ayudar por favor...

Ged_Traynor
Community Expert
Community Expert
October 5, 2025
Anshul_Saini
Community Manager
Community Manager
October 3, 2025

Updating status

Anshul_Saini
Community Manager
Community Manager
October 3, 2025

Hi everyone,

 

Thank you all for taking the time to report and confirm the issue. We’ve received multiple consistent reports across both Windows and macOS, and the product team is actively looking into this.

 

In the meantime, if you rely heavily on these filters, the most reliable workaround is to revert to Photoshop version 26.10 using the Creative Cloud Desktop App:

  • Open the Creative Cloud Desktop App

  • Go to Apps > All Apps > Photoshop > More actions (•••)

  • Select Other Versions

  • Install Photoshop 26.10

This version has been confirmed by several users to restore full Neural Filter functionality.

 

We’ll post an update in this thread as soon as a fix or further information is available from the engineering team.

 

Thank you all again for your patience.

 

Best,

Anshul Saini

Participant
October 3, 2025

Neural Filters in Mac not working and sometimes not loading in Photoshop 2025 26.11. Uninstalled and installed Photoshop, and it does not solve anything. The filters are there but they do not work and sometimes they do not show up. I will appreciate any help. Thanks

Participant
October 2, 2025

Le filtre Neural filter ne fonctionne pas sur cette version  26 11 ni sur la verson Beta.  de plus cela bloque totalement mon application que je dois systèmatiquement relancer 

 

 

il fonctionne parfaitement sur la version 26 10

Participating Frequently
October 2, 2025

Dear Claire H.,


Many users report the same problem: Neural Filters have been broken since 26.11. How to reproduce the error? Just try using Neural Filters. I believe it is the responsibility of Adobe engineers to investigate and fix this issue - please don’t shift the burden of detailed reporting or screen recordings onto users.


Thank you.