Participant

P: PS 26.5 Droplets Could not complete the Create Droplet command because the file was not found.

Forum|Forum|10 months ago
March 30, 2025
214 replies
26246 views

When I create a droplet in Photoshop 2025, it creates a folder instead of an EXE file. What is the solution?

macOS

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E

ExUSA

Legend

The Mac doesn't use .exe files, applications have .app file extension.

E

ExUSA

Legend

https://community.adobe.com/t5/photoshop-ecosystem-discussions/could-not-complete-the-create-droplet-command-because-the-file-was-not-found/td-p/15240072

I'm seeing the same error.

Sameer K

Community Manager

Hey, @hadi_9157. Welcome to the Photoshop Community. I'll need more info to help you figure this out.

Please share screenshots or a short video showing this behavior and the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here.

You've tagged this post with macOS; the droplets are created as .app instead of .exe, which is for Windows.

Please ensure Photoshop has the required permissions on the macOS: https://adobe.ly/4jLMgp5

Here is the previous conversation that you can check related to macOS Sequoia and droplets behaving unexpectedly: https://adobe.ly/4lq6SVk

Also, is it the icon for the droplet that looks like a folder, or does it not behave as a droplet?

I hope this helps. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

H

hadi_9157Author

Participant

Thank you for your response. I have applied all the mentioned tips, but when creating a droplet, the result is a file rather than an application with an .exe extension. I tried reverting to the old version, but nothing happened.”

Sameer K

Community Manager

Thanks for adding the screenshot. Please include a short video and System info as requested above. If you'd like, you can send these details to me via direct message.

Please ensure there are no stale preferences in your Photoshop. You can go to the location of the preference folder below and rename it to back it up. (https://adobe.ly/3u7u84j) This method is more effective compared to the in-app Reset Preferences at quit method.

macOS: Hold down the Option key in the Finder when using the Go menu. The library will appear below the current user's home directory.

Library > Preferences > Adobe Photoshop [version] Settings

Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2025 > Rename > Adobe Photoshop 2025.old)

This will give a fresh start to Photoshop as a new installation.

Let me know if it helps. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

J

jonathantabensky

Participating Frequently

I get this error when trying to create a droplet in latest Photoshop and on latest Mac OS. Does anyone know how to fix? Thanks...