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hkse
Participant
Feb 25, 2026 9:59 PM UTC
Released

P: Ps 27.4 New Guide dialogue doesn't recognize set units in preferences (inches)

Issue: Photoshop doesn’t recognize preferred unit when making new guides

  • Adobe Photoshop Version: 27.4.0 20260218.r.15 6bd4063  x64 (final, Release)
  • Operating System: Windows 10 64-bit
  • Version: 10 10.0.19045.6466

Steps to reproduce the behavior:

  1. Edit → Preferences → Units & Rulers... → Units → Rulers → Inches
  2. View → Guides → New Guide...
  3. On Position, put 5.4 or 5.4”
  4. OK

Expected result: Photoshop should create a new guide on 5.4 inches

Actual result: Photoshop creates a new guide on 5.4px

What happens before: Before the update, it created a guide on 5.4 inches even if I simply put 5.4 or 5.4”

Temporary fix: I needed to put the inches unit for it to recognize, such that 5.4in

Pinned Reply By Srishti Bali

Hi ​All

 

We’ve fixed this issue in our latest release, Photoshop 27.11. Please update Photoshop to the latest version and let us know how it goes.

For more details about this release, please see the Photoshop 27.11 release announcement.

29 replies

Srishti Bali
Community Manager
Community Manager
Oct 5, 2026 2:53 PM UTC

Hi ​All

 

We’ve fixed this issue in our latest release, Photoshop 27.11. Please update Photoshop to the latest version and let us know how it goes.

For more details about this release, please see the Photoshop 27.11 release announcement.

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Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe
Anshul_Saini
Community Manager
Community Manager
Aug 19, 2026 7:30 PM UTC

Hi ​@Liza36959030wjud,

Thanks for confirming that Preferences > Units & Rulers > Rulers is already set to Inches. This appears to match a known issue we’re tracking where the New Guide dialog can ignore the preferred ruler unit and interpret values as pixels instead.
 

As a workaround, please try going to:

  • Preferences > Technology Previews > uncheck “Enable Modern User Interface”. Then restart Photoshop and test View > Guides > New Guide again.

  • You can also continue entering the unit explicitly, for example, 2in instead of just 2, as a temporary workaround.

  • Could you also test the latest Photoshop Beta 27.11, available from Creative Cloud Desktop > Apps > Beta, and let us know whether the New Guide dialog behaves correctly there?
     

If disabling Enable Modern User Interface resolves the issue for you as well, please let us know. I’ll merge your report with the existing thread so we can keep similar reports together. Once a fix becomes available, we’ll update that thread, and you and the other subscribed users will receive the update there.

Best,
Anshul Saini

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Participant
Aug 20, 2026 12:03 PM UTC

Hello,

Unchecking “enable modern user interface” worked!

Thank you!!

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Semaphoric
Community Expert
Community Expert
Aug 19, 2026 2:40 PM UTC

In Edit > Preferences > Units and Rulers, in the Units section, make sure Rulers is set to inches.

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Participant
Aug 19, 2026 2:43 PM UTC

It is!

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Participant
Aug 19, 2026 2:20 PM UTC

When I try to make a new guide in Photoshop it shows up as pixels instead of inches so I have to type in “in”. This is a new issue. Any idea how to fix it? I have my rulers set in inches etc. Thanks!

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Ged_Traynor
Community Expert
Community Expert
Jun 10, 2026 8:11 AM UTC

​@Mattia Falzarano try disabling this option in the preferences and restarting Photoshop to see if it helps

 

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Mattia+Falzarano
Participant
Jun 10, 2026 8:27 AM UTC

yes it worked, but why? it should work even with the new interface isn’t it?

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Ged_Traynor
Community Expert
Community Expert
Jun 10, 2026 8:44 AM UTC

​@Mattia+Falzarano the modern UI is a bit buggy at the moment and more of a beta option, and that’s why it’s in the technology previews section

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Mattia+Falzarano
Participant
Jun 10, 2026 7:44 AM UTC

After the last update in the office we are all having problems with setting origins of guides and creating them setting the measurement.

When you create a new guide even if you moved the origin the placement start anyway from the original “zero” point. Making impossible to create layouts and accureted placements of elements in a confortable way.

Thank you for the attention

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Ged_Traynor
Community Expert
Community Expert
Mar 17, 2026 1:17 PM UTC

​@JackVag seems like a bug, I can replicate the issue, as a workaround disable this option in the preferences and restart Photoshop, a lot of bugs have been introduced with this new feature enabled.

 

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Legend
Mar 18, 2026 3:54 AM UTC

I hadn’t known about this bug, big thanks for the tip, Ged. 

When unchecking the Enable Modern User Interface, Ps states that the change would take affect after Ps restart. Not so, it took effect immediately.

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Larry
JackVag
Participant
Mar 17, 2026 10:46 AM UTC

why does not photoshop follow the new zero point when asking for a new vertical guide line. I have been searching for answeers and it seems as if that never was ment to work - but i have been working like that for years til now when updated system and photoshop, So I drag the zeropoint of the rulers to a new location of my document. That point is now zero on the rulers - but when I ask Photoshop to make a new vertical guideline 20 mm to the right from that point it makes it 20 mm from the beginning of document, the old zero-point. What am I doing wrong?

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Participating Frequently
Jun 16, 2026 12:15 PM UTC

in old interface it’s working good - New interface is buggy

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jane-e
Community Expert
Community Expert
Mar 15, 2026 12:30 AM UTC
justlearn
Community Expert
Community Expert
Mar 14, 2026 10:08 PM UTC

​@Rudy CH Change this in your Photoshop Preferences, Command K on a MAC, or Control K for a PC 

Unit & Rulers - Rulers - Inches
 

 

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m
Rudy CH
Inspiring
Mar 14, 2026 11:40 PM UTC

Thanks for the response. I never changed my settings; they were always set to In. After the upgrade, they changed the design of the requester window for canvas size, and now it always opens in pixels. I can change it, but it’s an extra step. In preferences, my window looks a little different from yours, but it’s still set to In.

 

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justlearn
Community Expert
Community Expert
Mar 14, 2026 11:50 PM UTC

​@Rudy CH make sure you have no open documents. After an update or upgrade, it will likely be set as the factory reset, in this case pixels because Photoshop is pixel perfect app!

I have always been taught 30 years ago to set your preferences before opening any documents... The old saying is that if you do this on an open document, the setting is just for that document. So, that's how I always set it up.

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m