Participant

P: Ps 27.4 New Guide dialogue doesn't recognize set units in preferences (inches)

Forum|Forum|6 months ago
February 25, 2026
28 replies
377 views

Issue: Photoshop doesn’t recognize preferred unit when making new guides

Adobe Photoshop Version: 27.4.0 20260218.r.15 6bd4063 x64 (final, Release)
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.6466

Steps to reproduce the behavior:

Edit → Preferences → Units & Rulers... → Units → Rulers → Inches
View → Guides → New Guide...
On Position, put 5.4 or 5.4”
OK

Expected result: Photoshop should create a new guide on 5.4 inches

Actual result: Photoshop creates a new guide on 5.4px

What happens before: Before the update, it created a guide on 5.4 inches even if I simply put 5.4 or 5.4”

Temporary fix: I needed to put the inches unit for it to recognize, such that 5.4in

Anshul_Saini

Community Manager

Hi @Liza36959030wjud,

Thanks for confirming that Preferences > Units & Rulers > Rulers is already set to Inches. This appears to match a known issue we’re tracking where the New Guide dialog can ignore the preferred ruler unit and interpret values as pixels instead.

As a workaround, please try going to:

Preferences > Technology Previews > uncheck “Enable Modern User Interface”. Then restart Photoshop and test View > Guides > New Guide again.
You can also continue entering the unit explicitly, for example, 2in instead of just 2, as a temporary workaround.
Could you also test the latest Photoshop Beta 27.11, available from Creative Cloud Desktop > Apps > Beta, and let us know whether the New Guide dialog behaves correctly there?

If disabling Enable Modern User Interface resolves the issue for you as well, please let us know. I’ll merge your report with the existing thread so we can keep similar reports together. Once a fix becomes available, we’ll update that thread, and you and the other subscribed users will receive the update there.

Best,
Anshul Saini

L

Liza36959030wjud

Participant

Hello,

Unchecking “enable modern user interface” worked!

Thank you!!

Semaphoric

Community Expert

In Edit > Preferences > Units and Rulers, in the Units section, make sure Rulers is set to inches.

L

Liza36959030wjud

Participant

It is!

L

Liza36959030wjud

Participant

When I try to make a new guide in Photoshop it shows up as pixels instead of inches so I have to type in “in”. This is a new issue. Any idea how to fix it? I have my rulers set in inches etc. Thanks!

Ged_Traynor

Community Expert

@Mattia Falzarano try disabling this option in the preferences and restarting Photoshop to see if it helps

Mattia+Falzarano

Participant

yes it worked, but why? it should work even with the new interface isn’t it?

Ged_Traynor

Community Expert

@Mattia+Falzarano the modern UI is a bit buggy at the moment and more of a beta option, and that’s why it’s in the technology previews section

Mattia+Falzarano

Participant

After the last update in the office we are all having problems with setting origins of guides and creating them setting the measurement.

When you create a new guide even if you moved the origin the placement start anyway from the original “zero” point. Making impossible to create layouts and accureted placements of elements in a confortable way.

Thank you for the attention

Ged_Traynor

Community Expert

@JackVag seems like a bug, I can replicate the issue, as a workaround disable this option in the preferences and restart Photoshop, a lot of bugs have been introduced with this new feature enabled.

L

LAMY2017

Legend

I hadn’t known about this bug, big thanks for the tip, Ged.

When unchecking the Enable Modern User Interface, Ps states that the change would take affect after Ps restart. Not so, it took effect immediately.

Larry

JackVag

Participant

why does not photoshop follow the new zero point when asking for a new vertical guide line. I have been searching for answeers and it seems as if that never was ment to work - but i have been working like that for years til now when updated system and photoshop, So I drag the zeropoint of the rulers to a new location of my document. That point is now zero on the rulers - but when I ask Photoshop to make a new vertical guideline 20 mm to the right from that point it makes it 20 mm from the beginning of document, the old zero-point. What am I doing wrong?

J

jacekb68211345

Participating Frequently

in old interface it’s working good - New interface is buggy

jane-e

Community Expert

@Rudy CH

This is a known issue and Adobe is aware. See this primary thread for details:
https://community.adobe.com/bug-reports-711/p-ps-27-4-setting-the-default-in-preferences-units-to-inches-is-ignored-by-canvas-size-1551535?postid=1551535#post1551535

Jane

creative explorer

Community Expert

@Rudy CH Change this in your Photoshop Preferences, Command K on a MAC, or Control K for a PC

Unit & Rulers - Rulers - Inches

m

Rudy CH

Inspiring

Thanks for the response. I never changed my settings; they were always set to In. After the upgrade, they changed the design of the requester window for canvas size, and now it always opens in pixels. I can change it, but it’s an extra step. In preferences, my window looks a little different from yours, but it’s still set to In.

creative explorer

Community Expert

@Rudy CH make sure you have no open documents. After an update or upgrade, it will likely be set as the factory reset, in this case pixels because Photoshop is pixel perfect app!

I have always been taught 30 years ago to set your preferences before opening any documents... The old saying is that if you do this on an open document, the setting is just for that document. So, that's how I always set it up.

m

Rudy CH

Inspiring

The canvas size window now always opens with dimensions in pixels. How can I set it to display inches by default?

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