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josetphoto
Participant
May 27, 2023 12:20 PM UTC
Released

P: Remove Tool Not Working Update 24.6

I just updated Photoshop and the Remove Tool is not working and it has a black smudge whereever I paint the effect, hope if it's a bug then it gets fixed soon...thanks and if you have any solution then please help

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233 replies

Inspiring
Sep 14, 2023 10:41 AM UTC

Still not working for me  PS 24.7

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gthull644
Known Participant
Sep 14, 2023 10:33 AM UTC

Photoshop v25 (full, not beta) has now been released and the remove tool is now working perfectly for me using a Ryzen 3000 CPU. Thankyou Adobe people. Everyone else now trouble free?

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Participant
Aug 30, 2023 1:52 PM UTC

两个版本的photoshop的移除工具 使用后图像都会出现黑色或者马赛克 而且等待时间很长 工具不能正常工作,询问怎么解决  有没有同样问题的给予解答

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Participating Frequently
Aug 24, 2023 12:09 AM UTC

Same reaction here--no intention of upgrading to the new version until I know it's not broken again!

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Participating Frequently
Aug 23, 2023 11:43 PM UTC

break them*  , sorry for the typo . 

 

 

Anyway it looks like you are having a separate issue ( which is the smudge problem ) than those of us who were getting the " PS stop working due to an error " msg . I have read that from reddit some ppl who were smudge problem fixed it by updating to the latest studio driver . 

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Participating Frequently
Aug 23, 2023 11:39 PM UTC

The 25.0 PS beta has gotten several updates , I have yet to update to the latest , but in the previous 2 updates ( still labelled version 25.0 ) , remove tool is working . And I don't plan to update to the newest ver now I am worried they will break the 

 

 

As for the launched , 24.7  / 24.6 version , it has never been working in those 2 for ryzen 3000 PCs . So maybe the changes they made in the latest beta has not to the public version yet .

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Participating Frequently
Aug 23, 2023 5:45 PM UTC

Tks but didn't work

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Participating Frequently
Aug 23, 2023 5:38 PM UTC
I am using 24.6 version. A work around I have discovered for when the remove tool error message appears is to use the spot healing brush on a small spot and then switch to the remove tool. That has eliminated the error message every time.
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Participating Frequently
Aug 23, 2023 5:34 PM UTC

I know the thread I tried but didn't work.

 

Example in attach

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Participating Frequently
Aug 23, 2023 5:30 PM UTC

Public

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