Skip to main content
josetphoto
Participant
May 27, 2023

P: Remove Tool Not Working Update 24.6

  • May 27, 2023
  • 121 replies
  • 45177 views

I just updated Photoshop and the Remove Tool is not working and it has a black smudge whereever I paint the effect, hope if it's a bug then it gets fixed soon...thanks and if you have any solution then please help

This topic has been closed for replies.

121 replies

armandob84146724
Participant
July 29, 2023

Last update: 25.0.0 its working the remove tool, Ryzen 5 3600x! finally!

Inspiring
July 29, 2023

I can confirm that the remove tool is working on the newest version of PS beta - Ryzen 9 3900X

gthull644
Known Participant
July 29, 2023

Just updated to the latest Beta v25 and the remove tool now works! AMD Ryzen 7 3700X.

Participating Frequently
July 29, 2023

To:NellPSmage or any other member...
Hi, do you know if the Ryzen 5000 processors, have a problem with the Remove tool too?

Participating Frequently
July 29, 2023

Inquiring minds would like to know!

Inspiring
July 29, 2023

Are there any news on fixing this? It is totally frustrating not being able to use a tool that we are paying for.

is adobe really working on this? 

 

Participating Frequently
July 29, 2023

^sorry for the repeat , typing that on the phone . Anyway , I was testing the new photoshop version on a new PC ( with new cpu ) and the remove tool is working just fine ... so yea tough luck for all the ryzen 3000 owners . 

Participating Frequently
July 29, 2023

Okay , so we have got the latest update Beta 25.0 and 24.7 , neither of them fix the issues . Looks like the issue isn't getting fixed anytime soon . At this point , doesn't look like we are getting fixes anytime soon .

 

Looks like buying a new CPU is the only way for you to " fix " this . 

 

Participating Frequently
July 21, 2023

With due respect, there is a solution. Your colleagues already solved this bug.
Program error bug was in beta 24.4 version too. Even in 24.5.0.2137 beta version. If you could just ask a colleague who was working on 24.5.0.2152 update how did he fixed it. And then ask a colleague who was working on 24.6 beta version which of 24.5 did he use while working on 24.6. Did he use 24.5.0.2137 or 24.5.0.2152 as starting point?

Participating Frequently
July 18, 2023

MeredithStotzner, not to be a pain in the patoot, but a huge part of the recent confusion is that these two threads have been merged--the link you just posted for the Program Error discussion takes us right back to this Smudge discussion.  Many of us from the Program Error discussion have expressed dismay at the confusion this has caused and I do think we do feel a bit discarded by it.  I doubt there's a way to untangle us now, but I sure wish there was.