Participant

P: Resolved (#202502040006) PS Generative Fill and Generative Expand not working

Forum|Forum|1 year ago
February 2, 2025
97 replies
49796 views

AI generator is not working at all

{Title updated by moderator}

Windows

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C

Caroline31223762c9b6

Participant

Since I just updated my Macbook Pro to software version 15.3, generative fill in Photoshop gives only error messages when I try to generate something. I tried it in multiple different photos, updated my Photoshop to latest version and set my Macbook off and on multiple times.

B

blackiedesign

Known Participant

Same here - I even rolled back to 26.2.0 Still not working.
Not just me either - my collegue (who works offsite) is also having the same issue. So can rule out any internet issue or it being an isolated issue.

Y

yann_9888

Known Participant

same here

Y

yann_9888

Known Participant

Generative fill hasnt been working for more than an hour, tried everything :
Restart Ps, restart computer, changed project, checked internet connectivity,...

N

Nate98BC

Participant

Same here, I tried PS 2025, PS Beta, and the web based PS but it's not working in any of them.

Hoping it's not just my account with this problem?

J

jae33333

Participant

Generative Fill 기능을 사용하면 위와같은 에러창이 뜨네요.
오늘 갑자기 에러창이 뜹니다.

어제까지만 해도 잘 사용을 했습니다.

왜 이럴까요?

D

declan_0681

Participant

The router briefly went off and on due to an error, and since then, the Photoshop AI-related features have not worked. I've tried switching the Mac on and off, and I've tried installing the previous version, but I still have the same symptoms.

F

Faris36057000bsbr

Participant

This error just appeared for me too. Tried to update app, restart machine, nothing worked. We need to work, please resolve!

G

Giorgio Ferri

Participating Frequently

Hi, i've just updated my photoshop to 26.3 version, but the generative AI doesn't work and it shows the message.

How can i solve it?

I'm using a MacOS Ventura 13.7.1

T

Triple 9 Nickel

Known Participant

I used Generative Fill and Generative Expand during most of 2024 without issue. Suddenly, it does nothing.

I'm on an Intel 2020 Mac running Sequoia 15.1.1. I keep updating to the latest version on PS, now on 26.3. I'm on a personal machine with no firewall. Nothing is grayed-out, all permissions are fine.

I've tried making selections on the image, expanding the crop and selecting Generative Expand, it runs the progress bar to completion and then outputs literally nothing. Tried on the base layer, making a new layer, flattening image, nothing works. Just a blank marquee selection or whatever was there initially.

What is going on?

T

Triple 9 Nickel

Known Participant

UPDATE: This appears to only happen with certain images, and only ones containing people. These are modeling images in swimsuits, but there is no nudity. Does Adobe have some sort of content filter that is preventing this from working normally?

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