Participant

P: Resolved (#202502040006) PS Generative Fill and Generative Expand not working

Forum|Forum|1 year ago
February 2, 2025
97 replies
49796 views

AI generator is not working at all

{Title updated by moderator}

Windows

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Francis_Kanja

Participant

I keep getting the error " sorry we cannot process your request until later" using Adobe Photoshop Premium 2025. What is going on with generative Ai servers?

jane-e

Community Expert

@Francis_Kanja

I've moved your post from Creative Cloud Desktop to the Photoshop forum.

Adobe Photoshop does not have "premium" in its name. There are premium versions of Adobe Express, Adobe Acrobat Reader for Mobile, and Firefly. Can you confirm your application?

Jane

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Alessandro23403859zecg

Participant

Same problem here!

S

srithosh_3261

Participant

i purchased now and my photoshop genrative fill is not working

please help me

K

keskes_3298

Participant

don't work generative fill, all day "try again later". why?

ps updated

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h�seyin_3778

Participant

I have the same problem. It's on 2 different computers. I think it's a general problem. It needs to be solved urgently. I can't work.

jane-e

Community Expert

@keskes_3298

I've moved your post from Creative Cloud Desktop to the Photoshop forum.

Jane

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veysel_1753

Participant

Hi,

I cannot use Adobe Photoshop. When i write a prompt in generative fill, it does not work and says, “we have encountered an issue...”

I tried to connect with an agent on https://helpx.adobe.com/support.html, but it didnt work as well.

I reinstalled adobe photoshop and adobe photoshop beta, but they both dont work.

How can i continue to use Adobe Photoshop, how can i fix it?

E

ERBE

Participant

when i'm using generative fill or generative expand always showing error

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gareth_3577

Participant

adobe photoshop generative ai not working today

J

jay_0276

Participant

Generative isnt working and everytime i select an area to generate an image it comes up with this box saying that it isnt working. Any solutions to get it working again? I was using it yesterday and it was working fine.

This is on photoshop v26.3 on a mac

TheLuminous8623

Known Participant

Same. Not working at all. rebooted. reset my wifi connection. It must be down.

I

imaginaryworks

Participant

I'm having a problem with the Adobe generative fill feature.
I tell it to remove text from an area in the selected image.
It starts the process but does not make any changes when the process is finished.
I tried this many times and on different images, but I still got negative results.
This feature was working yesterday, but it is not working today.
Could there be a problem with Adobe servers?
I also installed Photoshop beta and the result is the same.
It shows that it has been processing for a long time,
but it does not make any changes in the result.

G

graceful_Wish5F94

Participant

I think it's a problem in the servers of adobe, becausa i have the same error, and i see in other posts on the community the same error...
Let's wait that adobe fix it soon...