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Participant
February 2, 2025

P: Resolved (#202502040006) PS Generative Fill and Generative Expand not working

  • February 2, 2025
  • 97 replies
  • 49790 views

AI generator is not working at all 

 

{Title updated by moderator}

97 replies

Participant
February 4, 2025

O nosso aqui voltou a funcionar

 

Participant
February 4, 2025

I'm using 26.2 already. No good. Not working still.

Participating Frequently
February 4, 2025

uninstall PS 26.3 and downgrade to PS 26.2

 

Participating Frequently
February 4, 2025

Same error here, simply downgrade to Photoshop 26.2 and Genreative AI tools works again

 

Cheers!!

Participant
February 4, 2025

We shouldn't have to retrocompute software to PS 24 in order for Generative Fill to work properly. 

Participant
February 4, 2025

Hello, I am an architectural photographer and I use Adobe Lightroom Classic with Photoshop. I have two problems; when I use Lightroom "open as layers in Photoshop", it opens Photoshop beta instead of Photoshop. 

In photoshop beta generative AI does not work. After writing the promote the software starts the generative AI process but it does not success in completing the task.  This problem started today after uptade 26.4.

 

How can we solve the problem?

 

 

Participant
February 4, 2025

yes, Version 25.12.1. Generrative AI is working on this version! try using that photoshop in the meantime.

Participant
February 4, 2025

Hoy estoy intentando crear unos fondos de unas fotos con la inteligencia artificial y no funcina empieza hace el trabajo pero luego no sale la capa del fondo creado. Y me quedan creditos.

jane-e
Community Expert
Community Expert
February 4, 2025

@majovi 

 

It's a server issue. Check the status here: 

https://status.adobe.com/?linkId=100000336196612

 

Jane

 

Inspiring
February 4, 2025

Have you tried using Photoshop 2024 - Version 25.12.1. Generrative AI is working on this version. 

anthonyk38556692
Participant
February 4, 2025
No but I will try thanks so much.
Participant
February 4, 2025

Is this issue resolved? I am still facing the issue