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Participant
February 2, 2025

P: Resolved (#202502040006) PS Generative Fill and Generative Expand not working

  • February 2, 2025
  • 97 replies
  • 49790 views

AI generator is not working at all 

 

{Title updated by moderator}

97 replies

Known Participant
February 5, 2025

@Kevin Stohlmeyer But it worked for me, just sharing

JFSylla
Participating Frequently
February 4, 2025

Every version brings new problems.

What's the point of an update if we need to revert to an older version?

Seriously Adobe..

Participating Frequently
February 4, 2025

seems to be working again

Participant
February 4, 2025

For those who want to use it now, just install photoshop version 25.12 from Creative Cloud, all Gen AI service will work fine there.

Participant
February 4, 2025


LEIDER KANN ICH FOLGENDE FEHLERMELDUNG NICHT BEHEBEN:
Es ist ein problem aufgetreten und deine Anforderung kann zu diesem Zeitpunkt nicht abgeschlossen werden. Bitte versuche es später erneut.

Habe es bereits mit der neuesten Beta-Version auf meinem M1 mit den neusten Betriebssystem versucht. Auch Photoshop deinstalliert und wieder installliert. Die Internetverbindung ist top. Das alles half nichts.

Deswegen frage ich hier die Community nach Lösungsvorschläge.
Besten Dank für Eure Mithilfe.

Sportliche Grüsse aus der Schweiz

Participating Frequently
February 4, 2025

Seems to be working fine for me now. (PS Beta - last update)
Slowed down but works. The issue resolved a couple of minutes ago.

I think that maintenance engineers have not yet launched all the servers, so those who work choke in a huge number of requests, which is why the speed of work suffers at once.

Participating Frequently
February 4, 2025

log out the Adobe Account, log in again, then uninstall 26.3 then install 26.2, this works for me

Participating Frequently
February 4, 2025

Same issue here in the UK

But checking Adobe system monitoring they seem to think it's only America,.. or do you count us as America too now? 

leahmorgan
Participant
February 4, 2025

I noticed today that Generative AI is not working. I would make my selection like I normally would, hit generate, and then it would instantly say, "something went wrong". I've had this issue in the past and it usually fixes itself, but not this time. I saw adobe posted that there is an ongoing issue with the generative ai today for Photoshop but let's hope this gets fixed soon.

Participant
February 4, 2025

I've been having this problem today too so you're not alone!  I started after my Mac updated its operating system.

Participant
February 4, 2025

Estou com photoshop 26.3