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MYRIAM_ISSA4971
Participant
February 2, 2025

P: Resolved (#202502040006) PS Generative Fill and Generative Expand not working

  • February 2, 2025
  • 97 replies
  • 49792 views

AI generator is not working at all 

 

{Title updated by moderator}

    97 replies

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    B
    bettinag47779755
    Participant
    February 4, 2025

    In der neuesten Photoshop Beta-Version funktioniert das Generative Füllen nicht mehr. Es erscheint die Fehlermeldung „Es ist ein Problem aufgetreten und deine Anforderung kann zu diesem Zeitpunkt nicht abgeschlossen werden. Bitte versuche es später erneut.“ Es liegt nicht an der Internetverbindung, eine Firewall ist auch nicht aktiv und Generative Credits sind vorhanden. Hat sonst noch jemand dieses Problem?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 4, 2025

    it's on adobe's end.

     

    <merged>

      S
      steffan_0398
      Participant
      February 4, 2025

      How long before this is resolved? Is it a tomorrow thing? I have to warn clients about deadlines. Thanks

        F
        Friendly_experience4697
        Participant
        February 4, 2025

        My entire team are effected by this, no one can use genereative fill today, we all get this error when we try:

        "We've encountered an issue and can't complete your request at this time. Please try again later."

         

        All of us are running Photoshop CC v26.3 on macOS Sequoia 15.3, the internet connection is working fine, CC libraries and all other Adobe products working as normal, only genereative fill is not working.

         

         

          P
          Piastre
          Participant
          February 4, 2025

          Unfortunately, it's not working. Generative Fill is currently not functioning in either Photoshop Beta or Photoshop 2025.

          I hope they fix it soon.   =(

            C
            chompunut_boonthap7600
            Participant
            February 4, 2025

              kglad
              Community Expert
              kgladCommunity Expert
              Community Expert
              February 4, 2025

              <merged from cc desktop bugs>

              R
              richardesignerUK
              Inspiring
              February 4, 2025

              Photoshop 2024. - Version 25.12.1 works. I'm in the UK. 

              kglad
              Community Expert
              kgladCommunity Expert
              Community Expert
              February 4, 2025

              in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

              p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



              <"moved from cc desktop">
              K
              kamila_6442
              Participant
              February 4, 2025

              Hello

              I have generative fill option avaible (not gayed out) but it doesn't generate. I have credits, I loged out and in from Creative Cloud but the problem still occurs. I've uninstalled and installed again PS. Why can't I generate anymore?

               

              kglad
              Community Expert
              kgladCommunity Expert
              Community Expert
              February 4, 2025

              problem's on adobe's end.

              A
              Anes_Mousa8859
              Participant
              February 4, 2025

              I thought it was just me lol

              kglad
              Community Expert
              kgladCommunity Expert
              Community Expert
              February 4, 2025

              in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

              p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



              <"moved from cc desktop bugs">
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