Known Participant

P: Rotation tool on Wacom Tablet ExpressKeys stays selected, press-and-hold function disappeared

Forum|Forum|5 years ago
April 3, 2021
11 replies
9364 views

Since version 23.1 the Rotation tool have an issue.

Since ever, the rotation tool is set on one of my tablet's ExpressKeys.
Usually it's activated by pressing and holding the key, when I release the key it automatically switches back to whatever other tool I was using before (as it should be).
But since the latest update it stays selected if pressed touched ones and I'm forced to manually switch back to another tool (such as the brush for example).
I'm a professional illustrator and this is extremely annoying and slows down my workflow a lot.

I already set the rotation tool to another ExpressKey but also there it has the same issue.

This topic has been closed for replies.

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Rajneesh Chavli

Adobe Employee

@hellyeeeah in Photoshop 23.4.1, please try the following: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-spring-loaded-tool-feature-is-misbehaving/idc-p/13019163#M58894

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hellyeeeah

Participating Frequently

I´m still having issues. After the update it was gone for a couple of days, then it returned.
Yesterday my I got a call from my colleague (homeoffice) and she got the problem, too. Updated when the update came out, experiencing the problem since 3 days. Same config, PS CC22, Mac Pro (late 2013).

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hellyeeeah

Participating Frequently

Awesome! Seems to work now! Thx.

Mohit Goyal

Community Manager

Hi all,

We're happy to announce the release of Photoshop 23.4. This update includes the fix for this issue. To see the list of all fixed issues, click here

To update Photoshop to 23.4, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Let us know if the update resolves the problem for those affected, and share your feedback.

Thanks,

Mohit

chad.rolfs

Participating Frequently

More info on this workaround if you're curious:
sprk (SPRing-loaded Keyboard-shortcut) and the value is in milliseconds. So "sprk 200" is 200ms of holding the key down to trigger it as a spring-loaded keyboard shortcut. If you increase the number, say to 1000ms, then you will need to hold the key down longer (more than 1000ms) in order to return to the previous tool. Hope that makes sense and is helpful.

chad.rolfs

Participating Frequently

Steps:

Use the following optional extension (see this kb article for info on optional extensions) in PSUserConfig.txt:
- sprk <time in milliseconds>
The time value above reflects the time for which a key needs to be pressed to enable the spring-loaded feature
Keep the time value above to a large value (e.g. 20000 which means that a key needs to be pressed for 20 seconds for spring-loading to activate for it)

This change went into 23.0.1 and in recent testing, I found that 100 to 300 works well.

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noisemagician5C97

Participating Frequently

Hi,

Pan and zoom is not working properly, enable flick panning is unchecked. The normal zoom works fine with the mouse. But I am working with a wacom one tablet and pen, pan and zoom freezes its starts lagging. Its very annoying. Does anyone have a solution for this?

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J453

Legend

Wondering if this solution works for you: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-rotation-tool-on-wacom-tablet-expresskeys-stays-selected-press-and-hold-function-disappeared/idc-p/12741026#M47523

konstantinv13834386Author

Known Participant

Thank you for getting into this!

chad.rolfs

Participating Frequently

Looks like a timing issue. If you press the key to rotate, tap/click and drag to rotate, release the mouse button or lift the stylus with the rotate key still down, wait and then release the rotate key, it will return to brush. If you do this quickly, it doesn't return and stays with the rotate tool. Still a bug we need to fix.

chad.rolfs

Participating Frequently

I've been able to repro this problem and will log/escalate this! Thanks for reporting this and apologies for the broken workflow.

thomasp14968709

Participant

Ich nutze die Version 22.3 nativ auf meinem MacBook Air M1 , macOS ist aktuell.
Zb beim Reperaturwerkzeug wenn ich mit gedrückter alt Taste eine Quelle auswähle und sie wieder loslasse bleibt das Fadenkreuz, erst nach dem ich die Taste erneut drücke geht es weg. Oder auch bei D&B um zwischen den Werkzeugen zu switchen funktioniert es nicht immer richtig.
ausserhalb von Photoshop funktioniert die Taste ganz normal.
Hat dieses Problem noch jemand?

[Mod: English translation]

I use version 22.3 natively on my MacBook Air M1 , macOS is up to date.
Zb at the repair tool when I select a source with the alt key pressed and release it again remains the crosshairs, only after I press the button again it goes away. Or even with D&B to switch between the tools, it doesn't always work properly.
outside of Photoshop, the button works normally.
Does anyone still have this problem?

AxelMatt

Community Expert

Please try to reset the Photoshop preferences to the default settings

Preferences in Photoshop (adobe.com)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

konstantinv13834386Author

Known Participant

Yes, I got the newest wacom driver.

No, resetting preferences didn't do the trick.

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