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FeedbackCommunityMember
Inspiring
October 23, 2019

P: Saving copy not saving over jpg file

  • October 23, 2019
  • 834 replies
  • 29436 views

working on Catalina OS. saving file extension works now but does not save over jpg when saving it creates a copy which is annoying and time consuming to fix

    834 replies

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    A
    Anti-Alias
    Known Participant
    February 19, 2020
    Is this happening across all macs?

    I'm on a macbook pro late 2013 and am having other issues than this with Catalina in general, so I was wondering.
    A
    AndrewC1264
    Known Participant
    February 19, 2020
    I wanted to get to the bottom of this immediately through the PhotoShop online chat. They are closed. 1:25pm EST on a Wednesday afternoon.

    I actually think they all ran away to hide because this is infuriating to ALL ADOBE USERS across their ENTIRE SUBSCRIPTION BASE.

    This has to be the most pathetic excuse for custom service in the history of EVER.

    Everyone - get on the chat this afternoon and voice your disgust at Adobe. Flood their Facebook pages with messages showing your irritation and maybe, just maybe, we'll get a lot of Adobe managers fired and replaced with ... well... not likely to be replaced with anything usable unfortunately.

    When I started using Adobe products, the help lines were manned/womanned by people who actually used the apps and knew what they were doing - maybe didn't have the answer immediately - but walked through it. Now, it is just a call centre agent reading a manual ike a Microsoft Office.

    Pathetic.
    WilliamJNovak
    WilliamJNovak
    Participant
    February 19, 2020
    they dont care about us... just for the money....
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 19, 2020
    Yeah this is crazy. Please fix Adobe!
    mrbobdobolina
    mrbobdobolina
    Known Participant
    February 19, 2020
    Same problem. This needs to be fixed.
    T
    teresawei
    Participating Frequently
    February 19, 2020
    I posted weeks ago also and still the same issue... do they plan to ever fix it?
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 19, 2020
    Having this issue still; posted in this thread weeks ago:  https://community.adobe.com/t5/photoshop/saving-as-copy-instead-of-overwriting/m-p/10934147?page=1#M307841
    JeffArdoise
    JeffArdoise
    Known Participant
    February 19, 2020
    Well, 21.1 is out and it's still not fixed! WTF!
    A
    Anonymous
    February 13, 2020



    I updated to macOS Catalina 10.15.03, and the bug in Adobe Photoshop 2020 still occurs, when you want to overwrite files while saving. My Photoshop version is 21.0.3. I've created a short video, which demonstrates the bug. This bug causes a lot more working time on routine tasks. Adobe, please fix this as soon as possible. 

    I am looking for alternative software solutions now...
    A
    Anonymous
    February 13, 2020
    I updated to macOS Catalina 10.15.03, and the bug in Adobe Photoshop 2020 still occurs, when you want to overwrite files while saving. My Photoshop version is 21.0.3. I've created a short video, which demonstrates the bug. This bug causes a lot more working time on routine tasks. Adobe, please fix this as soon as possible.
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