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Participating Frequently
November 14, 2014

P: Scanner driver problems in Photoshop CC and CC2014 on MacOS

  • November 14, 2014
  • 27 replies
  • 876 views

Please update scanning method for MAC with Photoshop CC or CC2014. (Currently cannot scan directly anymore from my Epson Perfection 4490 Photo scanner to Photoshop. It used to be so easy. Now I have to use Epson or Mac to scan, save as TIFF, and then open in Photoshop. Very clunky and time consuming. Not a solution.) Please fix this glitch.

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27 replies

Inspiring
December 10, 2014
Sadly, you are not the first person to suggest this.
will2ko
Participating Frequently
December 10, 2014
Stop working with them. Sell your own scanner. Sell an Adobe Scanner machine. Create a new scanning experience, with a real good scanning app : you are Adobe, please be better than Evernote.
Inspiring
December 10, 2014
We've been working with them for many years. That does not mean that the drivers always get the necessary fixes, however.
will2ko
Participating Frequently
December 10, 2014
Thanks Jeffrey ! I just downloaded the 64-bit version and installed it. It still crashes just after previewing the scan. Into Photoshop CC and as stand-alone app. I don't understand... and I will ask Ed Hamrick.
jpachnerAuthor
Participating Frequently
December 10, 2014
Just scanning a project now and remain frustrated at Adobe's refusal to work with the industry scanner standard-bearers like Epson. Takes twice as long now.
Legend
December 10, 2014
And just to confirm, there are two different downloads (not 'Universal'). One for 32bit, and one for 64-bit. This is the 64-bit version: http://www.hamrick.com/files/vuex6494...
will2ko
Participating Frequently
December 10, 2014
No, but good idea, I will, thanks. My two scanners (Epson Perfection V750 + Epson Perfection 1650) make VueScan 9.4.54 crash just after the preview is done. My only solution for scanning is to use the EPSON scan 5.1.0f0 stand-alone app.
Legend
December 10, 2014
Vuescan should work fine in 64-bit as long as your hardware supports it. Have your talked to Ed about your problem?
will2ko
Participating Frequently
December 10, 2014
it is quite true. It is unbearable to be forced to use a stand-alone application, whereas in previous versions of photoshop it was so easy to scan inside the application. This is very important for the workflow, how to be effective otherwise?Vuescan on mac crashes because he wants a 32-bit version of Photoshop CC, and this version does not exist for Mac OS, unlike Photoshop for Windows, which exists in 32-bit and 64-bit. It's intolerable, when we know that quite a number of illustrators, graphic designers or photographers are working on Mac OS. Adobe expects lazily third-party developers to do the job for them.
jpachnerAuthor
Participating Frequently
November 18, 2014
I just saw my horrible typos. I asked Epson if I could scan in their software and have the image open up directly into Photoshop and was told no, that I have to save the TIFF and then open it separately in PS.

Hopefully Apple Image Capture will be updated to allow more than one scan per session.

Thanks.