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Nick2049
Inspiring
September 25, 2020

P: Select Subject = Blue Screen of Death 'uncorrectable error'

  • September 25, 2020
  • 23 replies
  • 2141 views

So after a clean install of Windows 10, all the latest updates and the latest updates for PS 2020, I was hoping this would be fixed, but it's still an issue.

 

In PS 2019, I open a high res TIFF, and go to: Select -> Select Subject. In about 2 seconds my subject is selected. Perfect.

 

In PS 2020, I open that same TIFF, Select -> Select Subject... and... waiting... BSOD. Every time. What's worse is it even crashes the BSOD and it just hangs on 0%.

 

My Spec:

Win 10 Pro 64

i9-7940X

64GB Ram

1TB 970 Pro

GTX 1080 Ti

 

    23 replies

    Show previous replies
    N
    Nick2049Author
    Inspiring
    September 25, 2020

    icucnv64.dll   International Components for Unicode    Build gtlib_12.0.24171   
       icudt64.dll   International Components for Unicode    Build gtlib_12.0.24171   
       icuuc64.dll   International Components for Unicode    Build gtlib_12.0.24171   
       igestep30.dll   IGES Reader   9.3.0.113   
       JP2KLib.dll   JP2KLib 2020/04/28-11:43:26   79.274989   79.274989
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
       libmmd.dll   Intel(R) C/C++/Fortran Compiler   19.0.0   
       LogSession.dll   LogSession   8.1.0.68.49183   
       mediacoreif.dll   photoshopdva   12.1.0   
       MPS.dll   MPS 2020/05/06-01:42:24   79.620254   79.620254
       pdfsettings.dll   Adobe PDFSettings   1.07   
       Photoshop.dll   Adobe Photoshop 2020   21.2   
       Plugin.dll   Adobe Photoshop 2020   21.2   
       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.4.0   
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.4.0.146   
       PSCloud.dll                                                   1.0.0.1   
       PSViews.dll   Adobe Photoshop 2020   21.2   
       ScCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2
       SVGRE.dll   SVGRE   79.620289   79.620289
       svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   19.0.0   
       tbb.dll   Intel(R) Threading Building Blocks for Windows   2019, 0, 2019, 0410   
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2019, 0, 2019, 0410   
       TfFontMgr.dll   FontMgr   9.3.0.113   
       TfKernel.dll   Kernel   9.3.0.113   
       TFKGEOM.dll   Kernel Geom   9.3.0.113   
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
       VulcanControl.dll   Vulcan Application Control Library   6.0.0.14   
       VulcanMessage5.dll   Vulcan Message Library   6.0.0.14   
       WinRTSupport.dll   Adobe Photoshop Windows RT Support   21.0.0.0   
       WRServices.dll   WRServices    Build 15.3.0.24640   15.3.0.24640
       wu3d.dll   U3D Writer   9.3.0.113   
       Unified Extensibility Platform  uxp-3.8.0.45


    Required plug-ins:

       Accented Edges 21.2 - from the file “Filter Gallery.8bf”
       Adaptive Wide Angle 21.2 - from the file “Adaptive Wide Angle.8bf”
       Angled Strokes 21.2 - from the file “Filter Gallery.8bf”
       Average 21.2 (20200902.r.308 2020/09/02: 4ea4dadce6) - from the file “Average.8bf”
       Bas Relief 21.2 - from the file “Filter Gallery.8bf”
       BMP 21.2 - from the file “Standard MultiPlugin.8bf”
       Camera Raw 12.4 - from the file “Camera Raw.8bi”
       Camera Raw Filter 12.4 - from the file “Camera Raw.8bi”
       Chalk && Charcoal 21.2 - from the file “Filter Gallery.8bf”
       Charcoal 21.2 - from the file “Filter Gallery.8bf”
       Chrome 21.2 - from the file “Filter Gallery.8bf”
       Cineon 21.2 (20200902.r.308 2020/09/02: 4ea4dadce6) - from the file “Cineon.8bi”
       Clouds 21.2 (20200902.r.308 2020/09/02: 4ea4dadce6) - from the file “Clouds.8bf”

    N
    Nick2049Author
    Inspiring
    September 25, 2020

    @JeffreyTranberry Sure, here you go:

     

    Adobe Photoshop Version: 21.2.3 20200902.r.308 2020/09/02: 4ea4dadce6  x64
    Number of Launches: 439
    Operating System: Windows 10 64-bit
    Version: 10 or greater 10.0.19041.292
    System architecture: Intel CPU Family:6, Model:5, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
    Physical processor count: 14
    Logical processor count: 28
    Processor speed: 3096 MHz
    Built-in memory: 65212 MB
    Free memory: 53773 MB
    Memory available to Photoshop: 59748 MB
    Memory used by Photoshop: 90 %
    ACP.local Status:
     - SDK Version: 1.30.8.3
     - Core Sync Status: Reachable and compatible
     - Core Sync Running: 4.3.57.2
     - Min Core Sync Required: 4.3.4.2
    ACPL Cache Config: Unavailable
    Manta Canvas: Disabled.
    Alias Layers: Disabled.
    Modifier Palette: Enabled.
    Highbeam: Enabled.
    Image tile size: 1024K
    Image cache levels: 4
    Font Preview: Medium
    TextComposer: Latin
    Display: 1
    Display Bounds: top=0, left=0, bottom=2160, right=3840
    Display: 2
    Display Bounds: top=735, left=3840, bottom=2175, right=6400
    OpenGL Drawing: Enabled.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    AIFCoreInitialized=1
    AIFOGLInitialized=1
    OGLContextCreated=1
    NumGLGPUs=1
    NumCLGPUs=1
    NumNativeGPUs=0
    glgpu[0].GLVersion="2.1"
    glgpu[0].IsIntegratedGLGPU=0
    glgpu[0].GLMemoryMB=11264
    glgpu[0].GLName="NVIDIA GeForce GTX 1080 Ti"
    glgpu[0].GLVendor="NVIDIA Corporation"
    glgpu[0].GLVendorID=4318
    glgpu[0].GLDriverVersion="27.21.14.5638"
    glgpu[0].GLRectTextureSize=32768
    glgpu[0].GLRenderer="GeForce GTX 1080 Ti/PCIe/SSE2"
    glgpu[0].GLRendererID=6918
    glgpu[0].HasGLNPOTSupport=1
    glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_98b8327e9bd736d9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_98b8327e9bd736d9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_98b8327e9bd736d9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_98b8327e9bd736d9\nvldumdx.dll"
    glgpu[0].GLDriverDate="20200914000000.000000-000"
    glgpu[0].CanCompileProgramGLSL=1
    glgpu[0].GLFrameBufferOK=1
    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20 NVIDIA via Cg compiler"
    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
    clgpu[0].CLPlatformVersion="1.2 CUDA"
    clgpu[0].CLDeviceVersion="1.2 CUDA"
    clgpu[0].IsIntegratedCLGPU=0
    clgpu[0].CLMemoryMB=11264
    clgpu[0].CLName="GeForce GTX 1080 Ti"
    clgpu[0].CLVendor="NVIDIA Corporation"
    clgpu[0].CLVendorID=4318
    clgpu[0].CLDriverVersion="456.38"
    clgpu[0].CLBandwidth=3.413e+11
    clgpu[0].CLCompute=4426.35
    License Type: Subscription
    Serial number: 94070529092322171275
    GUIDBucket:
    Application folder: C:\Program Files\Adobe\Adobe Photoshop 2020\
    Temporary file path: C:\Users\render\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      S:\, 953.3G, 649.0G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Required\Plug-ins\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\

    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
       ACE.dll   ACE 2020/05/06-01:42:24   79.620289   79.620289
       AdbePM.dll   PatchMatch 2020/05/26:23:18:05   1.620877   1.620877
       AdobeLinguistic.dll   Adobe Linguisitc Library   14.0.0.0   
       AdobeOwl.dll   Adobe Owl   5.5.0   
       AdobePDFL.dll   PDFL 2020/05/07-01:07:42   79.382206   79.382206
       AdobePIP.dll   Adobe Product Improvement Program   8.1.0.68.49183   
       AdobeSVGAGM.dll   AdobeSVGAGM   79.620289   79.620289
       AdobeXMP.dll   Adobe XMP Core 2020/05/12-16:04:17   79.164460   79.164460
       AdobeXMPFiles.dll   Adobe XMP Files 2020/05/12-16:04:17   79.164460   79.164460
       AdobeXMPScript.dll   Adobe XMP Script 2020/05/12-16:04:17   79.164460   79.164460
       adobe_caps.dll   Adobe CAPS   10,0,0,6   
       AGM.dll   AGM 2020/05/06-01:42:24   79.620289   79.620289
       ahclient.dll    AdobeHelp Dynamic Link Library   4.1.0.0   
       AID.dll   AID DLL   1.0.0.7   
       AIDE.dll   AIDE 2020/05/13-01:07:45   79.620495   79.620495
       ARE.dll   ARE 2020/05/06-01:42:24   79.620289   79.620289
       AXE8SharedExpat.dll   AXE8SharedExpat 2020/04/29-19:51:01   79.620005   79.620005
       AXEDOMCore.dll   AXEDOMCore 2020/04/29-19:51:01   79.620005   79.620005
       Bib.dll   BIB 2020/05/06-01:42:24   79.620289   79.620289
       BIBUtils.dll   BIBUtils 2020/05/06-01:42:24   79.620289   79.620289
       boost_date_time.dll   photoshopdva   12.1.0   
       boost_filesystem.dll   photoshopdva   12.1.0   
       boost_system.dll   photoshopdva   12.1.0   
       boost_threads.dll   photoshopdva   12.1.0   
       CoolType.dll   CoolType 2020/05/06-01:42:24   79.620289   79.620289
       CRClient.dll   Adobe Crash Reporter Client DLL   3.0.2.0   
       dnssd.dll   Bonjour   3,0,0,2   
       dvaaccelerate.dll   photoshopdva   12.1.0   
       dvaappsupport.dll   photoshopdva   12.1.0   
       dvaaudiodevice.dll   photoshopdva   12.1.0   
       dvacore.dll   photoshopdva   12.1.0   
       dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
       dvamarshal.dll   photoshopdva   12.1.0   
       dvamediatypes.dll   photoshopdva   12.1.0   
       dvametadata.dll   photoshopdva   12.1.0   
       dvametadataapi.dll   photoshopdva   12.1.0   
       dvametadataui.dll   photoshopdva   12.1.0   
       dvaplayer.dll   photoshopdva   12.1.0   
       dvascripting.dll   photoshopdva   12.1.0   
       dvatransport.dll   photoshopdva   12.1.0   
       dvaui.dll   photoshopdva   12.1.0   
       dvaunittesting.dll   photoshopdva   12.1.0   
       dynamic-torqnative.dll   Universal Extensibility Platform   uxp-3.8.0.45   
       dynamiclink.dll   photoshopdva   12.1.0   
       ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2
     

    J
    J453
    Legend
    September 25, 2020

    It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

     

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